Director, Business Transformation

ICF

Director leading enterprise software transformation, governance, and process redesign at ICF, a global advisory and technology services provider. Driving measurable outcomes, roadmap execution, and cross-functional delivery across complex business systems.

Posted 8/14/2026full-timeReston • Virginia • 🇺🇸 United StatesLead💰 $130,687 - $222,169 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading complex business transformation initiatives, focusing on strategic alignment, measurable outcomes, and effective governance. Proficient in stakeholder management, data-driven decision-making, and fostering high-performing teams.

Highest-signal resume keywords

Business Transformation LeadershipKPI/OKR DesignPortfolio GovernanceMicrosoft Project/PlannerChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process ReengineeringData-Driven Decision-MakingWorkflow OptimizationBenefits RealizationProcess MappingAI Application in BusinessCross-Functional Team LeadershipProject Performance ReviewsRisk ManagementBudget Management

Soft Skills

Strategic ThinkingCollaborationInfluencing SkillsCoachingContinuous Improvement

Tools & Technologies

Power BIAzure DevOpsJiraMuralMiroMicrosoft Teams

Certifications & Qualifications

PMPAgileProsciLean Six Sigma

Industry Keywords

Enterprise-Wide Program DeliveryGovernance StructuresTransformation RoadmapC-Suite EngagementMatrixed Organizations

Tech Stack

Tools & technologies

AzurePMP

About the role

Key responsibilities & impact

Lead complex, enterprise-wide business transformation initiatives from conception to completion
Partner with executives and cross-functional leaders to align initiatives with strategic goals and deliver measurable results
Facilitate collaborative problem-solving sessions using human-centered design and systems thinking
Lead execution of enterprise-wide software transformation projects involving governance structures, workflow redesigns, and data and system integrations
Represent the transformation portfolio in executive forums and steering committees
Define project KPIs/OKRs and benefits realization plans; baseline, track, and achieve targets
Establish decision rights, stage gates, governance, and sponsor/steering committee cadence
Establish delivery standards, methods, tools, playbooks, and templates
Run project performance reviews, health checks, and risk/issue management
Drive cross-program dependency management and alignment
Own project portfolio budget management, forecasting, and ROI tracking
Define sustainability plans covering ownership, operating model updates, process controls, training, and knowledge transfer
Govern transitions from transformation projects to business-as-usual with clear SLAs, metrics, and handoffs
Partner with Change Management and business operations leaders to embed changes into policies, roles, incentives, and systems
Help develop the rolling multi-year transformation roadmap
Provide task guidance, training, coaching, and career development support to junior staff
Support resource forecasting, workforce planning, and vendor/partner augmentation
Foster accountability, psychological safety, and continuous improvement

Requirements

What you’ll need

12+ years of progressive experience in business transformation, strategy execution, or enterprise-wide program delivery
Demonstrated success leading complex transformation initiatives that deliver measurable business outcomes
Proven track record leading multi-year, cross-functional transformation projects with quantified benefits and KPI attainment
Expertise in portfolio governance, benefits realization, KPI/OKR design, and executive stakeholder management
Hands-on experience with Microsoft Project/Planner, Power BI, Azure DevOps/Jira, Mural/Miro, and Teams
Experience facilitating current-state and future-state process mapping with diverse stakeholder groups for business process reengineering
Skill applying AI and automation tools to process efficiency, decision support, analytics, and workflow optimization responsibly
Strategic thinking and systems orientation
Data-driven decision-making using dashboards, KPIs, and advanced analytics
Executive presence and ability to influence at C-suite level
Track record of building and leading high-performing cross-functional teams
Preferred: PMP, Agile, Prosci, or Lean Six Sigma certifications
Preferred: experience in matrixed, project-focused organizations with a federal government portfolio
Preferred: experience leading enterprise-wide software transformation initiatives
Application must be submitted directly by the applicant

Benefits

Comp & perks

Equal opportunity employer
Reasonable accommodations for disabilities, disabled veterans, and sincerely held religious beliefs
Confidential accommodation support
Benefits information provided under the Transparency in Coverage Act