Operations Coordinator

ICF

Operations Coordinator in ICF’s Utility Programs and Services Division, documenting processes and collaborating with various departments. Helping streamline operations and improve efficiency in project management.

Posted 7/28/2026full-timeRemote • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $55,665 - $94,631 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong proficiency in data analysis, process improvement, and project management, with a focus on maintaining operational efficiency and supporting program implementation. Capable of effective communication and collaboration across departments while adhering to business ethics and confidentiality.

Highest-signal resume keywords

Data AnalysisProcess ImprovementMicrosoft Excel ProficiencyProject ManagementEnergy Efficiency Program Implementation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data CollectionQuantitative AnalysisQualitative AnalysisExcel Spreadsheet ManagementDatabase Management

Soft Skills

Organizational SkillsTime ManagementDetail OrientationInterpersonal SkillsWritten and Oral Communication

Tools & Technologies

Microsoft OfficeETrack

Industry Keywords

Operational ProcessesProgram ImplementationKey Performance IndicatorsBusiness EthicsConfidential Information Protection

About the role

Key responsibilities & impact

Documenting operational processes and implementing streamlined processes where applicable
Maintaining and updating shared files, resources, and program documents to ensure all program staff has access to the latest versions of materials
Helping to develop process improvements and/or automation
Assisting with data collection and data analysis
Creating and maintaining Excel spreadsheets and databases for internal tracking and project management
Assisting in preparation of internal and client deliverables, including submission of invoices to eTrack
Solving quantitative and qualitative problems
Coordinating and collaborating with program implementation team members as well as other departments such as Marketing, IT, and Customer Care
Ensuring key performance indicators are met by continuous review of operational success
Other duties as required to support our work nationally and provide direct support to division leadership as needed

Requirements

What you’ll need

Bachelor’s Degree (Business, Information Technology, Environment, or related subject)
Proficiency in Microsoft Office highly preferred (specifically Excel)
Strong organizational, time-management, and detail-orientation skills
Ability to carry out oral and written instructions thoroughly
Ability to work under strict deadlines in a fast-paced environment
Excellent written and oral communications
Sound business ethics, including the protection of proprietary and confidential information
Interpersonal skills including the ability to work with all levels of internal staff, as well as outside clients and vendors
Energy efficiency program implementation experience
Strong quantitative/analytical skills

Benefits

Comp & perks

Flexible workplace arrangements
Work-life balance
Donation matching
Volunteer opportunities
Tuition reimbursement
Access to professional development resources
401k matching
Employee Stock Purchase Plan