Business Systems Analyst

ICF

Business Systems Analyst supporting government agencies in modernizing technology and processes. Lead client requirements and collaborate with technical teams for application development.

Posted 7/28/2026full-timeRemote • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $73,770 - $125,408 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Business Process Analysis, Requirements Elicitation, and Agile Methodologies, with a strong focus on aligning business needs with technical solutions. Proficient in managing cross-functional teams and facilitating User Acceptance Testing while ensuring comprehensive documentation and stakeholder communication.

Highest-signal resume keywords

Business Process AnalysisRequirements ElicitationAgile MethodologiesJiraUser Acceptance Testing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process Re-engineeringUser Story DefinitionAcceptance Criteria DeterminationSoftware Development Lifecycle (SDLC)Requirements ManagementScope ManagementCloud Modernization (Azure, AWS)Release ManagementCross-Functional CoordinationAnalytical Techniques

Soft Skills

Client Facing CommunicationOrganizational SkillsVerbal CommunicationWritten CommunicationResourcefulness

Tools & Technologies

JiraAzure DevOpsAgile Project Tracking SoftwareCloud Technologies

Certifications & Qualifications

Certified Scrum MasterCertified Scrum Product Owner

Industry Keywords

Business AnalysisAgile DevelopmentUser Acceptance Testing (UAT)Process ImprovementsICF Business Analysis Community

Tech Stack

Tools & technologies

AWSAzureCloudOpen SourceSDLC

About the role

Key responsibilities & impact

Translate business needs into clear user stories and acceptance criteria using a BDD mindset
Facilitate requirements elicitation sessions and provide clear follow up steps
Apply comprehensive analytical techniques to assess business processes, data flows, and system interactions, ensuring thorough and insightful analysis.
Negotiate and recommend business solutions that balance technical feasibility, delivery timelines, and business need
Ensure alignment between business requirements, platform capabilities, and automation opportunities
Develop an understanding of the operational processes and procedures and take initiative on process improvements
Support QA and development teams in clarifying requirements and resolving ambiguities
Identify risks, gaps, and dependencies early and drive proactive resolution
Support roadmap activities to document the future vision of the tool/program.
Support User Acceptance Testing (UAT) activities
Contribute to the ICF Business Analysis Community of Practice

Requirements

What you’ll need

3+ years of experience as a Business Systems Analyst
Experience supporting software systems built on or leveraging open source technologies
Business process analysis or business process re-engineering
Client facing communication
Experience as a cross-functional team member working in an agile development environment (i.e., scrum, kanban, etc.)
Leading requirements management
Requirements elicitation and documentation
User story definition
Acceptance criteria determination
3+ years experience with Jira (or similar Agile project tracking software, such as AzureDevops)
Comprehensive understanding of the full software development lifecycle (SDLC), Requirements Management, and Scope Management methodologies
Must possess excellent analytical, organizational and product management skills
Must be able to obtain and maintain Public Trust
Must be a US Citizen due to federal contract requirements
Bachelor’s Degree OR equivalent years of work experience
Experience coordinating cross-functionally with UI/UX Designers
Documented experience in cloud modernization efforts on Azure (preferred) or AWS
Certified Scrum Master or Certified Scrum Product Owner
Strong understanding of agile methodologies, including Scrum, Kanban, and/or Scaled Agile Framework (SAFe)
Experience supporting deployments and release management activities
Skilled in managing and aligning requirements across multiple teams and stakeholders
Works with Product Owner to groom and prioritize a backlog
Highly organized and appreciation for details
Resourceful and self-motivated
Superior verbal and written communication skills.

Benefits

Comp & perks

Reasonable Accommodations are available
Equal Opportunity Employer