Research Analyst

ICF

Research Analyst supporting federal and commercial survey research projects at ICF. Involved in survey research project lifecycle and data collection activities in a remote role.

Posted 7/17/2026full-timeRemote • Virginia • 🇺🇸 United StatesJunior💰 $55,665 - $94,631 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills and customer service experience while providing technical support and assisting with survey research. Proficient in data collection, analysis, and administrative tasks, with a solid foundation in statistical software and MS Office applications.

Highest-signal resume keywords

Bachelor's DegreeCustomer Service ExperienceMS Office ProficiencyStatistical Packages ExperienceSurvey Research Interest

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data Collection ProceduresSurvey DocumentationData AnalysisStatistical SoftwareData Entry

Soft Skills

Verbal CommunicationInterpersonal SkillsWritten CommunicationMulti-taskingTeam Collaboration

Tools & Technologies

MS WordMS ExcelMS OutlookSPSSSAS

Industry Keywords

Survey ResearchSocial SciencesEconomicsFocus GroupLogistics

About the role

Key responsibilities & impact

Provide content and technical support to survey respondents via e-mail and phone.
Assist with survey documentation including data collection procedures.
Participate in detailed reviews of survey data.
Assist with reports and analyses as directed.
Software and survey testing.
Qualitative tasks such as focus group and interview note taking, recruitment, and arranging logistics.
Some data entry and other administrative tasks (e.g., note taking).

Requirements

What you’ll need

Bachelor's Degree required, preferably in social sciences, business, statistics, economics, or a similar field.
1+ year of relevant work experience.
Interest in survey research and/or economics.
Excellent verbal, interpersonal, and written communication skills, including experience speaking to people on the phone in a professional setting.
Customer service experience in any type of environment (e.g., retail, service industry, medical office, human subject research).
Ability to multi-task through prioritizing and managing numerous activities simultaneously in a fast-paced environment.
Ability to work both independently with minimal supervision and collaboratively as part of a team.
Comfort working with all levels of internal staff, as well as outside clients and vendors.
Demonstrated proficiency in MS Office products, especially Word, Excel, and Outlook.
Experience with statistical packages (e.g., SPSS, SAS) preferred.

Benefits

Comp & perks

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process