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ICF

Business Systems Analyst

ICF

Business Systems Analyst supporting government agencies in modernizing technology and processes. Leading client requirements documentation for enterprise-level applications in an Agile environment.

Posted 6/10/2026full-timeRemote • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $73,770 - $125,408 per yearWebsite

Tech Stack

Tools & technologies
Open SourceSDLC

About the role

Key responsibilities & impact
  • Translate business needs into clear user stories and acceptance criteria using a BDD mindset
  • Facilitate requirements elicitation sessions and provide clear follow up steps
  • Apply comprehensive analytical techniques to assess business processes, data flows, and system interactions, ensuring thorough and insightful analysis.
  • Negotiate and recommend business solutions that balance technical feasibility, delivery timelines, and business need
  • Ensure alignment between business requirements, platform capabilities, and automation opportunities
  • Develop an understanding of the operational processes and procedures and take initiative on process improvements
  • Support QA and development teams in clarifying requirements and resolving ambiguities
  • Identify risks, gaps, and dependencies early and drive proactive resolution
  • Support roadmap activities to document the future vision of the tool/program.
  • Support User Acceptance Testing (UAT) activities
  • Contribute to the ICF Business Analysis Community of Practice

Requirements

What you’ll need
  • 3+ years of experience as a Business Systems Analyst
  • Experience supporting software systems built on or leveraging open source technologies
  • Business process analysis or business process re-engineering
  • Client facing communication
  • Experience as a cross-functional team member working in an agile development environment (i.e., scrum, kanban, etc.)
  • Leading requirements management
  • Requirements elicitation and documentation
  • User story definition
  • Acceptance criteria determination
  • 3+ years experience with Jira (or similar Agile project tracking software, such as AzureDevops)
  • Comprehensive understanding of the full software development lifecycle (SDLC), Requirements Management, and Scope Management methodologies
  • Must possess excellent analytical, organizational and product management skills
  • Must be able to obtain and maintain Public Trust
  • Must be a US Citizen due to federal contract requirements.

Benefits

Comp & perks
  • Equal opportunity employer
  • Reasonable accommodations for disabilities and religious beliefs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
business process analysisbusiness process re-engineeringrequirements elicitationrequirements documentationuser story definitionacceptance criteria determinationsoftware development lifecycle (SDLC)requirements managementscope managementagile development
Soft Skills
analytical skillsorganizational skillsproduct management skillsclient facing communicationnegotiation skillsinitiativeproactive resolutionfacilitation skillscollaborationclarification
Certifications
Public Trust