Lead ServiceNow Architect

ICF

Lead ServiceNow Architect role managing the design and strategy of the ServiceNow platform. Collaborate with stakeholders to provide scalable and secure ServiceNow solutions.

Posted 6/3/2026full-timeReston • Virginia • 🇺🇸 United StatesSenior💰 $119,323 - $202,850 per yearWebsite

Tech Stack

Tools & technologies

ServiceNowSOAP

About the role

Key responsibilities & impact

Define and maintain the overall ServiceNow platform architecture and roadmap
Lead architecture design for ServiceNow modules including HRSD, CSM, and custom applications
Establish platform governance, development standards, and best practices
Collaborate with enterprise architects and business leaders to align ServiceNow capabilities with business strategy
Act as a trusted advisor to clients and project teams
Design scalable integrations with third-party systems using REST, SOAP, MID Server, Integration Hub, and APIs
Create comprehensive technical documentation, including architecture diagrams, design specifications, and implementation guidelines

Requirements

What you’ll need

Bachelor’s Degree in Computer Science, Information Systems, Engineering or other related scientific/technical discipline
8+ years of experience implementing ServiceNow solutions
5+ years of experience architecting ServiceNow solutions
ServiceNow Certified Technical Architect
ServiceNow Certified System Administrator
Must be a United States (U.S.) Citizen or Green card holder
Candidate must be able to obtain and maintain a Public Trust with the government

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible working arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ServiceNowHRSDCSMRESTSOAPMID ServerIntegration HubAPIsarchitecture designtechnical documentation

Soft Skills

leadershipcollaborationadvisorycommunicationgovernancebest practices

Certifications

ServiceNow Certified Technical ArchitectServiceNow Certified System Administrator