Associate Operations Specialist, Commercial Energy Efficiency Programs

ICF

Associate Operations Specialist supporting commercial energy efficiency programs. Collaborate with multidisciplinary teams and assist in energy efficiency project evaluations and implementations.

Posted 5/28/2026full-timeOklahoma City • Oklahoma • 🇺🇸 United StatesJuniorMid-Level💰 $58,000 - $62,000 per yearWebsite

About the role

Key responsibilities & impact

Provide support for field-based staff and a network of participating Trade Allies
Maintain ongoing communications with participating contractors, customers, and consultants.
Address, resolve, or escalate customer and contractor questions related to program participation as needed.
Review and process project application forms and submittals.
Review technical specifications, calculations, and cost estimates for energy efficiency projects.
Analyze technical specifications, calculations, and cost estimates for energy efficiency projects.
Assist technical teams in upholding QA/QC standards and program guidelines.
Perform energy savings calculations for prescriptive energy efficiency measures and upload records into program database.
Process program incentive payments per established policies and procedures.
Coordinate with or follow up on program quality control activities such as inspections and customer surveys as appropriate.

Requirements

What you’ll need

Bachelor’s degree and +1 years of experience working in energy efficiency or demand response programs
Sound business ethics, including the protection of proprietary and confidential information.
Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)

Benefits

Comp & perks

Flexible workplace arrangements
Work-life balance
Donation matching
Volunteer opportunities
Tuition reimbursement
Access to professional development resources
401k matching
Employee Stock Purchase Plan

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

energy savings calculationstechnical specifications analysiscost estimates analysisQA/QC standardsprogram guidelines adherence

Soft Skills

communicationproblem-solvingcustomer serviceethical judgment