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ICF

Project Manager, Survey Research Science and Operations

ICF

Project Manager for survey research at ICF, managing projects for various commercial and federal clients. Involves overseeing budgets, clients, and qualitative and quantitative research efforts.

Posted 5/20/2026full-timeRemote • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $74,090 - $125,954 per yearWebsite

About the role

Key responsibilities & impact
  • Manage concurrent survey-related projects, serving as the key point of contact to clients, providing excellent service, managing expectations, and producing products that demonstrate results
  • Prepare project plans, manage schedules and performance using effective project management processes and frameworks
  • Create and track project budgets
  • Identify and coordinate with internal collaborators and outside subcontractors and vendors
  • Proactively manage and communicate with a team of cross-matrixed professionals, ensuring smooth team operations and effective collaboration
  • Contribute methodological or technical guidance in support of quantitative projects or tasks involving web, mail, telephone, in-person, and other data collection activities
  • Contribute methodological or technical guidance in support of qualitative projects or task involving cognitive interviewing, one-on-one interviews, and/or focus groups
  • Develop project quality assurance protocols, and ensure quality for all data, reports, and presentations
  • Communicate effectively in writing—proposals, analytic reports, issue papers, briefings, and formal and informal email correspondence
  • Develop and cultivate strong client relationships
  • Anticipate risks, bottlenecks and dependencies and proactively implement solutions to keep projects on track
  • Update leadership on progress as directed and on regular reporting cycles
  • Actively participate in business development activities—creating innovative approaches to complex studies, managing the proposal process, and writing proposal sections

Requirements

What you’ll need
  • Bachelor’s degree required
  • 3+ years of applied experience in the survey research field
  • 2+ years of experience in survey project management, including coordinating teams and tasks, tracking completion of activities, managing schedules, monitoring project budget, and ensuring the quality of work products
  • 2+ years of experience with MS Office products—Word, Excel, PowerPoint, or professional skills
  • 1+ year experience conducting and analyzing qualitative research preferred
  • Demonstrated ability to take ownership, proactively drive work forward and independently solve problems
  • Experience managing and advancing multiple workstreams simultaneously, with strong organizational and follow-through skills
  • Ability to be flexible, multi-task, prioritize, and manage multiple activities simultaneously in a fast-paced, changing environment
  • Experience in quantitative and qualitative data analysis
  • Demonstrate customer service orientation and outstanding level of professionalism in providing client support
  • Experience in proposal writing and/or budget development
  • Proficiency in Spanish a plus

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Remote work options

ATS Keywords

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Hard Skills & Tools
survey project managementquantitative data analysisqualitative data analysisbudget developmentproposal writingproject quality assurancedata collection methodscognitive interviewingone-on-one interviewsfocus groups
Soft Skills
client relationship managementproblem solvingorganizational skillscommunication skillsflexibilitymulti-taskingprioritizationteam collaborationownershipcustomer service orientation
Certifications
Bachelor's degree