Salesforce Administrator

ICF

Salesforce Administrator supporting Salesforce solutions for digital transformation services in Federal agencies. Collaborating with architects to maintain and enhance Salesforce applications.

Posted 5/15/2026full-timeRemote • Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $81,499 - $138,549 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Assist in the administration, configuration, and maintenance of Salesforce applications and environments
Support users by troubleshooting issues, managing tickets, and resolving Salesforce-related requests in a timely manner
Create and maintain reports, dashboards, workflows, validation rules, and other declarative Salesforce features
Perform user account management, profile updates, page layouts, permission set assignments, and data maintenance activities
Utilize Visual Studio Code (VS Code) and GitHub for configuration management, version control, and supporting deployment activities
Maintain system documentation, training materials, and standard operating procedures
Participate in data imports, data cleansing, and data quality initiatives using Salesforce tools
Communicate effectively with team members and stakeholders regarding support requests, updates, and system issues.

Requirements

What you’ll need

Must be a United States (U.S.) Citizen and the work MUST BE PERFORMED in the United States (U.S.)
Ability to obtain a Federal Public Trust
2+ years of experience as a Salesforce Administrator or supporting Salesforce applications
1+ years of experience Salesforce Lightning and standard Salesforce functionality
1+ years of experience with Microsoft Office Suite and ticket management systems
Preferred Bachelor’s degree
Salesforce Administrator Certification
Strong communication, analytical, and problem-solving skills
Experience supporting Service Cloud or Public Sector Solutions
Experience with data management tools such as Data Loader
Familiarity with Agile methodologies and Jira or similar project management tools
Basic understanding of Flows, Apex, and debugging.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work arrangements
Professional development opportunities
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SalesforceSalesforce Lightningdata managementApexFlowstroubleshootingreport creationdashboard creationworkflow managementdata cleansing

Soft Skills

communicationanalytical skillsproblem-solving

Certifications

Salesforce Administrator CertificationBachelor’s degree