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ICF

Senior ServiceNow Software Integration Developer

ICF

Senior ServiceNow Software Integration Developer designing and deploying ServiceNow integrations for clients, ensuring data integrity and support for enterprise workflows.

Posted 5/13/2026full-timeRemote • Virginia • 🇺🇸 United StatesSenior💰 $98,614 - $167,644 per yearWebsite

Tech Stack

Tools & technologies
ServiceNow

About the role

Key responsibilities & impact
  • Design, develop, and maintain ServiceNow integrations supporting enterprise call center and case management workflows.
  • Implement and support inbound/outbound integrations using REST APIs, IntegrationHub, and event-driven patterns.
  • Configure and maintain data ingestion pipelines (Import Sets, Transform Maps) ensuring data quality, normalization, and deduplication.
  • Develop server-side logic (Script Includes, Business Rules, Scheduled Jobs) to support integration processing and workflow automation.
  • Implement asynchronous processing (events, queues, retries) to ensure reliable, scalable data exchange.
  • Troubleshoot and resolve integration issues across ServiceNow and external systems; support testing, deployment, and operational monitoring.
  • Collaborate with architecture and security teams to implement API-based, event-driven, or zero-copy integration patterns as appropriate.

Requirements

What you’ll need
  • 9+ years IT experience
  • 3+ years ServiceNow development experience
  • 3+ years of experience with REST integrations (Scripted REST APIs, RESTMessageV2)
  • Active DHS, ICE, or DoD government clearance
  • Must be able to obtain a DHS Public Trust clearance.

Benefits

Comp & perks
  • Reasonable Accommodations available
  • Equal Opportunity Employer

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
ServiceNowREST APIsIntegrationHubImport SetsTransform MapsScript IncludesBusiness RulesScheduled Jobsasynchronous processingdata quality
Certifications
DHS Public Trust clearanceDHS clearanceICE clearanceDoD clearance