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ICF

UX Designer, Secret or TS Clearance Required

ICF

UX Designer supporting the design and evolution of federal websites and digital products in a hybrid setting. Collaborating with delivery teams to modernize legacy systems through user-centered design principles.

Posted 5/12/2026full-timeWashington • District of Columbia, Maryland, Virginia, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $89,261 - $222,169 per yearWebsite

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Contribute to the modernization of legacy systems through user-centered applications, by applying human-centered design principles across the full product lifecycle.
  • Translate complex business processes, technical constraints, and mission requirements into intuitive UX/UI solutions for enterprise users (e.g., personnel vetting, adjudication workflows).
  • Design end-to-end user experiences including: User flows, wireframes, interactive prototypes and high-fidelity UI designs and specifications.
  • Ensure alignment with federal UX/UI standards, including Section 508 accessibility and system-specific design systems (e.g., NBIS UI/UX Playbook).
  • Support and participate in usability testing by observing representative users performing key workflows and capturing qualitative insights.
  • Collaborate with product teams to validate concepts and inform iterative design improvements.
  • Translate research findings into actionable design updates that improve usability, efficiency, and user satisfaction.
  • Support implementation of UX measurement tools to track user behavior and feature usage.
  • Analyze UX metrics (e.g., task success, feature adoption, workflow completion) to inform design decisions and continuous improvement.
  • Collaborate in sprint planning, design reviews, and program increment (PI) demos to ensure UX is integrated into delivery.
  • Apply and contribute to shared UI components, patterns, and design systems to ensure consistency across enterprise applications.
  • Produce clear UX/UI documentation, including design specifications, interaction patterns, and user guidance.
  • Support development of training materials and user-facing documentation to enable system adoption.

Requirements

What you’ll need
  • Active Secret security clearance, with eligibility to obtain and maintain a Top Secret clearance
  • 6+ years of professional experience in user experience design, interaction design, or a closely related field
  • MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.
  • Bachelor's degree in related field (Preferred)
  • Experience designing for complex, multi-step workflows or enterprise applications (Preferred)
  • Working knowledge of Figma for design and prototyping (Preferred)
  • Strong collaboration skills across cross-functional teams (Preferred)
  • Ability to communicate design decisions clearly and adapt based on feedback (Preferred)
  • Experience working on federal or highly regulated systems (e.g., DoD, security, or identity platforms) (Preferred)
  • Exposure to the U.S. Web Design System (USWDS) and federal accessibility standards (Preferred)
  • Experience collaborating with developers in Agile or iterative delivery environments (Preferred)
  • Familiarity with UX analytics and behavioral measurement tools (Preferred)
  • Experience supporting modernization of legacy systems into cloud-based platforms (Preferred)

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Professional development opportunities
  • Flexible work arrangements
  • Paid time off

ATS Keywords

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Hard Skills & Tools
user experience designinteraction designUX/UI designuser flowswireframesinteractive prototypeshigh-fidelity UI designsUX measurement toolsUX metrics analysisdesign specifications
Soft Skills
collaborationcommunicationadaptabilityuser-centered designqualitative insightsiterative designdesign documentationtraining material developmentusability testingcross-functional teamwork
Certifications
Active Secret security clearanceTop Secret clearance eligibility