ICF

IT Business Analyst

ICF

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $73,403 - $124,784 per year

Job Level

Mid-LevelSenior

About the role

  • Participate in all phases of the software development lifecycle, including requirements gathering, system design, testing, and tool delivery, with a focus on energy efficiency tracking and reporting tools
  • Engage stakeholders to define system requirements and contribute to optimal design approaches
  • Analyze client processes and identify opportunities for technology-driven improvements
  • Develop comprehensive documentation, including requirements specifications, design documents, use cases, test plans, and scripts
  • Read and interpret complex calculations, translate them into dynamic Excel models, and transfer these models into requirements for system configuration
  • Provide training and support for IT system users, troubleshoot issues, and ensure optimal system functionality
  • Collaborate effectively in team environments, contributing to client-focused solutions with high-quality deliverables
  • Present updates on tasks during status meetings and maintain clear communication with project teams

Requirements

  • Bachelor’s degree in IT, Mathematics, Engineering, Computer Science, or a related field (or applicants can substitute one year of related experience for one year of education)
  • 3+ years of experience in IT project delivery or a related role
  • Proficiency in Microsoft Office, especially Excel (including pivot tables, macros, advanced data analysis functions, and building models)
  • 2+ years of demonstrated experience in creating standard documentation such as requirements and design specifications, test scripts, and system documentation
  • Must be able to pass a background check, and drug screening
  • Strong analytical skills with proven ability to read, interpret, and model complex calculations in Excel and translate them into actionable system requirements (preferred)
  • Proficiency in project management and issue-tracking tools such as JIRA, SharePoint, or Smartsheet (preferred)
  • Experience testing software, tracking issues, and ensuring high-quality outputs (preferred)
  • Exceptional organizational skills, with the ability to manage multiple projects and meet deadlines effectively (preferred)
  • Strong customer service and team collaboration skills, with an ability to communicate effectively across diverse stakeholders (preferred)
  • Knowledge of SNUGGPro (a plus)
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