Scrum Master / Agile Coach

• Guide a cross-functional Agile team in delivering a Salesforce-based SaaS solution
• Facilitate Agile ceremonies (daily stand-ups, sprint planning, retrospectives, and reviews) to ensure efficient team collaboration and delivery
• Collaborate with customer stakeholders to gather requirements, refine user stories, and design system features (e.g., workflows, processes)
• Ensure the project meets DoD and federal government security and compliance standards, supporting efforts to obtain Authorization to Operate (ATO)
• Remove team impediments and shield the team from external distractions to maintain focus on sprint goals
• Support gate reviews for system and acquisition lifecycle checkpoints, ensuring timely delivery of required documentation
• Promote effective communication between technical teams, stakeholders, and leadership to align on project objectives and progress
• Assist in delivering user training to ensure effective adoption of the new system
• Maintain Agile artifacts (product backlog, sprint backlog) and track progress using tools like Jira or equivalent

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