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PMO Director – Program Operations Manager
ICFSenior-level operational leadership role overseeing federally funded health initiatives at ICF. Responsible for compliance, program execution, and team management in health transformation projects.
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Provides senior-level operational leadership and coordination for complex state or federally funded health transformation initiatives
- Responsible for managing day-to-day program execution across grant administration, procurement support, financial monitoring, reporting, compliance tracking, technical assistance coordination, and stakeholder engagement
- Establishes and maintains integrated project schedules, risk registers, action logs, and documentation workflows to ensure timely, organized, and compliant delivery of program activities
- Coordinates cross-functional workstreams supporting procurement lifecycle activities (e.g., RFIs, RFPs, contract tracking), subrecipient onboarding, deliverable monitoring, and recurring reporting requirements
- Oversees onboarding of new team members and establishes structured processes for training, documentation standards, workflow integration, and role clarity across workstreams
- Ensures staff understand compliance expectations, reporting cycles, and governance processes
- Monitors operational risks, identifies pacing or compliance concerns, and escalates issues to senior leadership as appropriate
- Oversees preparation of recurring and ad hoc reports for state agencies and federal partners, ensuring documentation is consistent, defensible, and audit-ready
- Supervises analysts and coordinators, maintaining quality control standards and reinforcing disciplined execution across workstreams
- Supports rapid startup environments and high-volume implementation periods requiring structured coordination and strong internal controls
Requirements
What you’ll need- Bachelor’s degree in public health, health policy, health administration, public administration, public policy, business administration, economics, or related field required
- Master’s degree preferred
- PMP certification preferred
- Minimum 8 years of experience managing large state or federally funded health-related grant programs, cooperative agreements, or public-sector healthcare initiatives
- Demonstrated experience supporting CMS, CDC, HRSA, or other federally funded health initiatives and operating in compliance-driven environments subject to state and federal requirements
- Demonstrated experience leading multidisciplinary teams and overseeing complex implementation efforts across procurement, grant administration, reporting, technical assistance, and partner engagement
- Experience establishing and administering Program Management Office (PMO) structures, including integrated schedules, risk management processes, documentation controls, and structured onboarding of staff
- Experience coordinating procurement lifecycle activities and contract oversight within public-sector or healthcare settings
- Experience maintaining reporting, documentation, and tracking systems in audit-visible or monitoring-intensive environments
- Strong understanding of state health systems, Medicaid programs, rural health environments, or safety-net provider networks preferred
Benefits
Comp & perks- Reasonable Accommodations available for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
grant administrationprocurement supportfinancial monitoringcompliance trackingtechnical assistance coordinationproject schedulingrisk managementreportingcontract oversightprogram management
Soft Skills
operational leadershipstakeholder engagementteam supervisionquality controlstructured coordinationtrainingdocumentation standardsrole clarityproblem-solvingcommunication
Certifications
PMP certification