ICF

Technical Project Manager, Salesforce – Government Public Trust

ICF

full-time

Posted on:

Location Type: Remote

Location: Virginia • United States

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Salary

💰 $119,323 - $245,448 per year

About the role

  • Responsible for overall Salesforce Digital Transformation Center (DTC) operations and service delivery.
  • Manage a technical staff consisting of Salesforce administrators, architects, and security specialists.
  • Lead routine meetings such as daily client status calls, daily team standups, weekly & bi-weekly calls with DTC tenant customers, monthly CIO reviews, and other operational calls as required.
  • Assist client with management of the DTC customer presales pipeline from Salesforce use case qualification, functional requirements discovery, and preparation & presentation of high-level solution recommendations and ROM estimates.
  • Manage the onboarding of new DTC customer project teams onto the platform.
  • Manage the release calendar and coordinate DTC actions for customer application deployments.
  • Manage daily O&M support activities.
  • Manage license inventory, allocations, and renewal efforts.
  • Manage platform ATO renewal assessments and mid-year changes.
  • Co-lead DTC customer technical design reviews with Salesforce architects.
  • Write policy and procedure documentation based on Salesforce best practices and manage the DTC Governance Library.
  • Recommend ways to enhance and increase the efficiency of DTC operations and tool sets, and then lead the implementations.
  • Prepare and present monthly status reports outlining team performance, deliverables, schedule, financials, and SLA attainment.

Requirements

  • 5+ Years of PM experience leading large complex IT projects and managing technical staff, with direct contract delivery responsibility.
  • 3 Years of leading Salesforce projects and/or Centers of Excellence in a client-facing role.
  • Active Salesforce Certified Administrator and Platform Developer certifications (provide Trailblazer profile link)
  • 3+ Years experience as a Salesforce Developer performing declarative (no-code) and programmatic (Apex, LWC) development.
  • 3+ Years experience performing deployments and working with CI/CD pipelines in the context of Salesforce and GitHub as source control.
  • 1+ Years experience providing complex cost allocations, chargebacks and reporting, including for Rloud consumption, licensing, and labor.
  • Must be a United States (U.S.) Citizen or Green card, and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract, and laws do apply
  • Ability to obtain a federal government public trust clearance.
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
  • Bonuses
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SalesforceApexLWCCI/CDGitHubno-code developmentprogrammatic developmentcost allocationschargebacksreporting
Soft Skills
leadershipcommunicationteam managementclient-facingpresentation skillsorganizational skillsproblem-solvingefficiency enhancementpolicy writingdocumentation
Certifications
Salesforce Certified AdministratorSalesforce Platform Developer