Define and maintain SLIs, SLOs, and SLAs for the Internet-based Quality Improvement and Evaluation System (iQIES) application
Performance tuning that will model load scenarios, forecasting capacity, and optimize scaling strategies
Design and optimize the observability stack through New Relic, CloudWatch, and Jenkins CI/CD pipelines
Participate in root cause analysis for operational issues and improve incident response process
Participate in creating, monitoring, and optimizing actionable alerts to respond to issues in a timely manner
Develop tools and scripts
Develop and maintain Jenkins CI/CD pipelines, using declarative Jenkinsfiles and foundational Groovy for pipeline logic and enhancements
Deploy services to Fargate, EKS, Lambda, Airflow, Databases
Manage security groups and access controls
Thoroughly understand fundamentals like security groups, IAM, managing RDS
Apply patch management and hardening practices
Align with DevOps and Technical Leads to ensure overall strategy
Actively participate in releases and product launches with expectation of being online during release windows

Requirements

5+ years experience in a software development environment and a Bachelor’s degree; OR 3+ years experience in a software development environment and a Master’s degree
5+ years supporting a high ‑ availability production environment (cloud or on ‑ prem)
3+ years of working in a SRE role in a large scale cloud implementing high availability and scalability
3+ years of experience focused on SRE, DevOps, or Platform Engineering
Must be able to obtain and maintain a public trust clearance
Candidate must reside in the US, be authorized to work in the US, and work must be performed in the US
Must have lived in the US 3 full years out of the last 5 years

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SLIsSLOsSLAsperformance tuningJenkins CI/CDGroovyFargateEKSLambdaAirflow

Soft Skills

incident responseroot cause analysiscollaborationproblem-solvingcommunication

Certifications

Bachelor's degreeMaster's degreepublic trust clearance