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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in hands-on IT support, systems administration, and troubleshooting across various operating systems, including Windows, macOS, and Linux. Proficient in managing user access and maintaining IT infrastructure documentation.
Highest-signal resume keywords
Hands-On IT SupportTroubleshooting SkillsLinux-Based SystemsNetworking FundamentalsJira Service Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IT SupportSystems AdministrationTroubleshootingWindowsMacOSLinuxNetworkingUser Access ManagementDocumentationField Engineering
Tools & Technologies
IAM ToolsCollaboration ToolsService Desk Platforms
Industry Keywords
Manufacturing IT InfrastructureLocal Network ConnectivityEndpoint ManagementMeeting Room Technology
Tech Stack
Tools & technologiesLinuxMacOS
About the role
Key responsibilities & impact- Provide hands-on support for local IT systems including endpoints, operating systems, printers, and meeting room technology
- Maintain and troubleshoot manufacturing IT infrastructure, including Linux-based systems and local network connectivity
- Resolve global IT support requests via Jira Service Management, contributing to shared service desk operations
- Manage user access and permissions using IAM tools, and maintain clear documentation for site systems and processes
Requirements
What you’ll need- Proven experience in hands-on IT support, field engineering, or systems administration
- Strong troubleshooting skills across Windows, macOS, and Linux environments
- Solid understanding of networking fundamentals and experience resolving connectivity issues
- Experience supporting office IT equipment, collaboration tools, and service desk platforms
Benefits
Comp & perks- Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.