
Legal Services Assistant – Public Finance
Ice Miller LLP
full-time
Posted on:
Location Type: Office
Location: Indianapolis • United States
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About the role
- The Legal Services Assistant position provides direct administrative support to assigned timekeepers and plays a key role in ensuring the smooth day-to-day management of attorney workflows.
- Legal Services Assistants work in practice-specific support teams and share responsibility for overflow tasks, coverage, and high-quality support across all assigned timekeepers.
- The Legal Services Assistant is expected to manage multiple projects and priorities, delegate appropriate tasks to other support teams, and ensure timely follow-up and quality control.
- This position requires strong communication skills, attention to detail, and the ability to maintain professionalism and discretion while interacting with clients, visitors, staff, and attorneys.
- Success in this role requires strong organizational and technical skills, a collaborative approach, and a commitment to excellent service.
Requirements
- High school diploma required
- At least three (3) years of previous administrative experience in the legal industry required
- Willingness and ability to learn multiple practice areas within the law firm
- Ability to prioritize work and balance multiple projects and deadlines
- Continuous learner who is adaptable and proactive
- Contributes to a working group and provides reliable service to a diverse group of professionals
- Ability to maintain a professional demeanor, exhibit sound judgment, use discretion, and maintain confidentiality
- Ability to exhibit problem-solving skills and demonstrate initiative
- Excellent clerical skills and knowledge of grammar, spelling, and punctuation
- Exceptional client service skills in person, over the phone, and via email
- Exceptional attention to detail and ability to work independently and proactively
- Ability to work with a diverse group of professionals across all offices
- Must be able to perform all essential duties
- A professional, flexible, and positive approach to working with colleagues and clients
- Must be able to perform all essential duties
- Technical Skills Required: Intermediate to proficient skills in Microsoft Word, Adobe, Excel, and PowerPoint.
- Proficiency in Word editing tools such as Litera, DocXtools, NTD, and Check is required.
- Intermediate knowledge of legal billing software, conflicts and new matter software, document management systems, and expense reimbursement software is also required.
- Prior experience with workflow software is a plus; at Ice Miller, we use BigHand to collaborate across offices within practice group teams.
Benefits
- Ice Miller is committed to recruiting, developing, and retaining talented attorneys and professional staff from all backgrounds.
- Candidates must have permanent authorization to work in the United States.
- Ice Miller LLP is an Equal Opportunity Employer.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Other Requirements:
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
administrative experiencelegal billing softwaredocument management systemsworkflow softwareMicrosoft WordAdobeExcelPowerPointLiteraDocXtools
Soft Skills
communication skillsattention to detailorganizational skillsprofessionalismdiscretionproblem-solving skillsinitiativeclient service skillscollaborative approachadaptability
Certifications
high school diploma