Business Development – Outreach Coordinator

ICBD Holdings

Clinical Outreach Coordinator promoting GateHouse Treatment in Massachusetts. Building professional relationships and connecting individuals with quality substance use disorder treatment services.

Posted 7/13/2026full-timeRemote • New Hampshire • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and managing referral relationships within the behavioral health sector, with a strong focus on outreach, communication, and collaboration with various healthcare providers. Proficient in maintaining documentation and achieving engagement goals while promoting comprehensive treatment options.

Highest-signal resume keywords

Behavioral Health KnowledgeRelationship-Building SkillsOutreach and NetworkingDocumentation ManagementBachelor's Degree in Behavioral Health

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Excellent Communication Skills

Industry Keywords

Substance Use Disorder TreatmentReferral RelationshipsCommunity AgenciesMedical PracticesTreatment ProvidersAdmissions CollaborationOutreach ActivitiesEngagement GoalsMassachusetts TerritoryEducational Presentations

About the role

Key responsibilities & impact

Develop and manage referral relationships throughout an assigned Massachusetts territory.
Represent GateHouse Treatment with hospitals, treatment providers, medical practices, behavioral health organizations, community agencies, and other referral partners.
Conduct outreach meetings, networking visits, educational presentations, and community events.
Promote GateHouse's full continuum of care and unique clinical programming.
Collaborate closely with Admissions to support prospective clients and referral sources.
Maintain accurate documentation of outreach activities and referral communications.
Meet established outreach and engagement goals.

Requirements

What you’ll need

High school diploma or equivalent required (Bachelor's degree in Behavioral Health, Marketing, Human Services, or related field preferred).
Valid driver's license with reliable transportation.
Excellent communication and relationship-building skills.
Knowledge of behavioral health and substance use disorder treatment is strongly preferred.
Ability to travel throughout Massachusetts.

Benefits

Comp & perks

**Health Insurance through ICHRA** (Individual Coverage Health Reimbursement Arrangement)
**Dental Insurance**
**Vision Insurance**
**401(k) Retirement Plan**
**Paid Time Off (PTO)** and company-recognized holidays
**Employee Assistance Program (EAP)** – confidential support for mental health, financial, legal, and personal matters
**Pet Insurance** – optional coverage for your furry family members
**Company-Paid Life Insurance & AD&D** (Accidental Death & Dismemberment)
**Training and Professional Development** opportunities
**Supportive, mission-driven work environment** focused on recovery and client care