Icario

Full-stack Engineer

• Manage, mentor, grow and enable a high performing team of platform developers working on healthcare industry tough problems
• Provide technical direction and audit design decisions of their team
• Cultivate best practices for software development and documentation, assure designs meet requirements and deliver high-quality work on tight schedules
• Drive operational excellence for their team's areas of responsibility
• Collaborate with other team leaders on developing and presenting product roadmaps
• Additional duties as assigned
• Embody Icario’s values****

Director, Software Engineering

Content Marketing Manager

• Assemble data and assess engagement metrics, in an effort to understand, define, and affect healthcare engagement that enhances current engagement journey flows and activities as well. as develop new engagement strategies to support Icario Products
• Ensure consistency of content tone, style, and messaging across all products, in line with client brand voice and regulatory requirements
• Develop persona-specific engagement plans, strategies, and frameworks in order to drive high-value behaviors
• Serve as both a subject matter expert and lead to ensure internal and external content meets objective of the overall engagement plan
• Responsible for ensuring the engagements flows and overall member experience drive the highest performance Assess and progress the strategy, value, and use of existing and new engagement journeys and member experiences Development and implementation of a complete set of high-value member behavior specifications necessary to drive members from engagement to action across all markets (evolving as necessary)
• Continuously monitor user feedback, metrics, and analytics to measure the effectiveness of UX and content initiatives, iterating based on findings
• Work directly with clients, Product, Operations and other key delivery areas to flesh out requirements, key questions, and further details needed to build market-leading consumer engagement strategies
• Ensure all digital content adheres to healthcare regulations, data privacy standards, and accessibility best practices (e.g., WCAG)
• Comply with Icario's compliance and security policies, complete all required training, and safeguard the confidentiality, integrity, and availability of Icario's PHI and PII
• Additional duties as assigned
• Embody Icario’s values

Content & Engagement Strategist

Data Analyst

• Define and execute a forward-looking analytics and reporting strategy aligned to business goals. Elevate analytics from reporting to actionable, decision-driving insights.
• Lead the design and optimization of enterprise dashboards and semantic models using Power BI and Microsoft Fabric. Drive effective use of Power BI Copilot and advanced DAX to improve speed, performance, and scalability.
• Champion responsible use of AI tools - including generative AI and analytics copilots - to accelerate insight discovery, automate workflows, and enhance decision-making.
• Support evolution toward domain-oriented data ownership and native data products. Ensure data products are fit-for-purpose, governed, reusable, and insight-ready.
• Build and mature a governed self-service analytics environment that empowers business stakeholders while maintaining data quality and compliance.
• Ensure consistent, accurate, and timely delivery of recurring and ad hoc reporting. Balance innovation with execution discipline.
• Lead and develop a high-performing analytics team. Partner closely with Product, Operations, Client Success, and executive leadership to translate business needs into measurable impact.
• Comply with Icario's compliance and security policies, complete all required training, and safeguard the confidentiality, integrity, and availability of Icario's PHI and PII.
• Additional duties as assigned
• Embody Icario’s values

Director, Software Engineering

Content & Engagement Strategist

Senior Manager, Data Analytics