Relationship and Business Development Coordinator – Business Development, Outbound

IBS - International Business School Americas

Coordenador liderando relacionamento e negócios no grupo IBS Americas/Praxian, atuante em educação executiva e soluções corporativas. Gerindo equipes, campanhas, KPIs e parcerias estratégicas com universidades.

Posted 8/18/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced proficiency in CRM systems, particularly Salesforce, and expertise in strategic planning and KPI analysis within the education sector. Capable of managing diverse teams and fostering institutional relationships while optimizing processes for operational efficiency.

Highest-signal resume keywords

Advanced Proficiency In CRMProficiency In Marketing CloudKPI AnalysisExperience Managing Diverse TeamsAdvanced Institutional Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Strategic Planning TechniquesData AnalysisFinancial Cost ManagementMarketing AutomationsComplex Flows

Soft Skills

Negotiation SkillsCrisis ManagementOrganizational Skills

Tools & Technologies

SalesforceDashboardsStrategic Reporting

Industry Keywords

Education SectorInstitutional DynamicsMulticultural Team Management

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Ensure the area’s performance, institutional alignment, and high operational quality
Develop assistants, analysts, and supervisors; organize priorities and ensure timely deliveries
Lead annual strategic planning and set targets to guide campaigns and sustain results
Monitor strategic KPIs and analyze data to identify opportunities, risks, and high-impact actions
Approve materials, campaigns, and automated flows, ensuring institutional consistency and strategic alignment
Develop high-level institutional relationships with universities, strengthening partnerships and expanding institutional presence
Conduct meetings with the executive board and internal departments to align processes, strategic decisions, and corporate demands
Manage crises, negotiations, and sensitive situations, preserving strategic relationships and operational stability
Continuously optimize processes and policies to increase efficiency, scale results, and reduce rework

Requirements

What you’ll need

Advanced proficiency in CRM, especially Salesforce
Proficiency in Marketing Cloud, marketing automations, and complex flows
Knowledge of strategic planning techniques and KPI analysis
Experience managing diverse and multicultural teams, including assistants, analysts, and supervisors
Deep knowledge of the education sector and institutional dynamics
Ability to negotiate with senior academic leadership
Proficiency with dashboards, strategic reporting, and data analysis
Advanced institutional communication skills
Knowledge of financial cost management
Advanced English
Intermediate Spanish is a plus

Benefits

Comp & perks

Meal allowance: R$36.87 per day (22 days/month)
Food allowance: R$244.86 per month
TotalPass / Wellhub
Commuting allowance (optional; 6% deduction from gross salary)
SulAmérica health and dental plans with co-participation
Tuition assistance: 50% subsidy, according to internal policies
Allya: employee discount program
In-company English courses, according to internal policies
SESC partnership: full membership card
1 day of remote work (home office) per week
Working hours: Monday to Friday, 09:00–18:00