IBMC

Chief Operating Officer

IBMC

full-time

Posted on:

Location Type: Hybrid

Location: Mengwi • 🇮🇩 Indonesia

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Job Level

Lead

Tech Stack

ERP

About the role

  • Translate the group’s strategic vision into measurable operational frameworks and goals.
  • Define and manage group-wide KPIs and OKRs aligned with growth and performance objectives.
  • Lead operational planning, forecasting, and execution to support group expansion.
  • Conduct full process audits across Group companies to identify bottlenecks and inefficiencies.
  • Continuously assess whether current processes, structures, and systems can withstand the next stage of growth.
  • Identify bottlenecks before they escalate into operational issues and propose mitigation plans.
  • Build a forward-looking risk framework that anticipates scaling constraints across YPF and FYFX.
  • Drive preventive actions to avoid growth disruptions and maintain operational stability.
  • Design, document, and roll out Standard Operating Procedures (SOPs) for all major operational domains — onboarding, customer success, marketing, HR, finance, and development.
  • Research and evaluate potential ERP or operational management systems to unify workflows, data, and reporting across entities.
  • Align Singapore (YPF), Hong Kong (FYFX), and Indonesia (support/ops) functions under a unified structure.
  • Collaborate with the CFO to control operational costs and track efficiency ROI.
  • Build and mentor a high-performing operations and mid-management team.
  • Partner with the CEO and CFO on strategic planning, risk management, and operational budgeting.

Requirements

  • Bachelor’s or Master’s in Business, Operations, or Systems Management.
  • 8–12 years’ experience in operations, preferably within SaaS, fintech, or prop trading.
  • Proven experience in ERP evaluation and implementation, process re-engineering, and SOP design.
  • Strong analytical, leadership, and communication skills.
  • Experience leading multi-country or multi-entity operations.
  • Demonstrated ability to manage change and drive measurable performance improvement.
  • Location Requirement: **This is a Bali-based position.**
Benefits
  • Competitive salary and benefits package.
  • A pivotal role in the growth and success of a dynamic fintech group.
  • Collaborative and supportive work environment where your ideas are valued.
  • Opportunities for professional development and career advancement.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
KPI managementOKR managementoperational planningforecastingprocess auditsrisk managementSOP designERP evaluationprocess re-engineeringperformance improvement
Soft skills
leadershipanalytical skillscommunication skillschange managementteam buildingcollaboration