Ibex Medical Analytics

Sales

• Execute on sales strategy to advance the US of Ibex’s AI platform in hospital systems and laboratories.
• Achieve or exceed sales quotas as defined by management.
• Identify, articulate and demonstrate the value proposition to key clinicians, hospital administrators, IT, and C-Suite that drive purchasing decisions.
• Serve as the voice of the customer: provide input to product teams, leadership, and marketing regarding the competitive landscape and customer feedback.
• Develop, execute and track a SaaS sales cycle from lead to close.

Senior Sales Manager

Director of Sales

Technical Account Manager

• In this role Technical Engagement Manager, you will be the focal point for our customers throughout their implementation process of Ibex products, supporting the transition from the sales cycle, through implementation, customer success and technical support.
• Manage multiple customer implementations.
• Coordinate with internal teams, including R&D, product development, and sales, to ensure seamless integration and deployment of solutions.
• Define project activities such as planning, scoping, issue/risk management and project reporting.
• Monitor project progress, identify potential risks, and implement mitigation strategies to ensure timely and successful project completion.
• Perform technical tasks and system management of the Cloud based solution.
• Build strong relationships and trust with customer stakeholders.
• Drive Product Adoption: Proactively monitor system usage and clinical engagement to ensure AI tools are being integrated into daily diagnostic workflows.
• Voice of Customer (VoC): Systematically gather customer feedback and pain points to influence the Ibex product roadmap.
• Collaborate with customers to establish Key Performance Indicators (KPIs) and conduct periodic Business Reviews to demonstrate the value Ibex is delivering.
• Ensure a smooth transition from ‘deployment’ phase to ‘long-term maintenance’, maintaining a relationship that minimizes churn.