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Business Development Fellow
IBEX IT Business ExpertsBusiness Development Fellow assisting with lead generation and prospect research at IBEX. Gain practical experience and coaching in technology sales and consulting within a collaborative environment.
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Research target accounts, industries, agencies, prime contractors, commercial prospects, and decision-makers aligned to IBEX's growth priorities.
- Build, clean, and maintain prospect and contact lists using approved sources and company systems.
- Support outbound lead generation campaigns through email preparation, call planning, LinkedIn/company research, and approved outreach activity.
- Make supervised initial outreach to prospective clients using approved scripts, messaging, and value propositions.
- Assist with qualifying leads by gathering basic information about business needs, timing, decision-makers, pain points, and potential fit.
- Schedule introductory meetings, discovery calls, or follow-up conversations for IBEX leadership or sales team members.
- Accurately document calls, emails, prospect details, follow-up tasks, and outcomes in the CRM or designated lead-tracking system.
- Prepare concise call notes, lead summaries, account briefs, and follow-up drafts for review by the supervisor or sales lead.
- Learn and communicate, at an introductory level, IBEX's services and differentiators, including IT consulting, professional services, training and certification programs, Nectar IQ, AI/data analytics, cybersecurity, ITIL, and supplier intelligence initiatives.
- Participate in weekly coaching, call reviews, role-play exercises, sales skill development, and performance check-ins.
- Assist with sales enablement projects such as outreach templates, prospecting lists, campaign tracking, meeting preparation, and market research summaries.
- Maintain professionalism, confidentiality, data security, and ethical business practices in all internal and external interactions.
Requirements
What you’ll need- High school diploma or equivalent required.
- Current college enrollment, recent graduation, military service, workforce development participation, business ownership, customer service, or early-career professional experience may be considered.
- Interest in business development, lead generation, technology sales, SaaS, consulting, training, government contracting, or professional services.
- Strong verbal and written communication skills with the ability to interact professionally by phone, email, video, and in person.
- Comfortable speaking with new people, asking questions, receiving feedback, and practicing outreach techniques.
- Highly coachable, curious, resilient, and willing to develop sales and business acumen through structured mentorship.
- Strong attention to detail and willingness to accurately document activities, notes, follow-ups, and outcomes in company systems.
- Ability to manage time, meet deadlines, and follow instructions in a remote-first, camera-on professional environment.
- Demonstrated reliability, ethical judgment, and commitment to confidentiality.
- Strong proficiency or ability to quickly learn Microsoft Office, SharePoint, online software applications, CRM/lead-tracking tools, and virtual meeting platforms.
- Must have current U.S. work authorization.
- Alignment with IBEX Core Values and commitment to maintaining confidentiality.
Benefits
Comp & perks- Competitive salary
- Flexible working hours
- Professional development budget
- Home office setup allowance
- Global team events
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Lead GenerationCRM DocumentationMarket ResearchData EntryEmail Preparation
Soft Skills
Strong CommunicationAttention to DetailCoachabilityCuriosityReliability