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Business Development Fellow
IBEX IT Business ExpertsBusiness Development Fellow supporting lead generation and sales enablement initiatives in a hybrid environment at IBEX IT Business Experts. Gaining practical experience while assisting with prospect research and outreach preparation.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong verbal and written communication skills, attention to detail, and the ability to manage time effectively in a remote-first environment. Proficient in lead generation, CRM documentation, and maintaining professionalism while supporting business development initiatives.
Highest-signal resume keywords
Lead GenerationCRM DocumentationMicrosoft Office ProficiencyVerbal Communication SkillsAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lead GenerationCRM DocumentationMarket ResearchData EntrySales Enablement
Soft Skills
Strong CommunicationCoachabilityCuriosityResilienceProfessionalism
Tools & Technologies
CRM ToolsMicrosoft OfficeSharePointVirtual Meeting PlatformsOnline Software Applications
Industry Keywords
Business DevelopmentTechnology SalesSaaSConsultingGovernment Contracting
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Research target accounts, industries, agencies, prime contractors, commercial prospects, and decision-makers aligned to IBEX's growth priorities.
- Build, clean, and maintain prospect and contact lists using approved sources and company systems.
- Support outbound lead generation campaigns through email preparation, call planning, LinkedIn/company research, and approved outreach activity.
- Make supervised initial outreach to prospective clients using approved scripts, messaging, and value propositions.
- Assist with qualifying leads by gathering basic information about business needs, timing, decision-makers, pain points, and potential fit.
- Schedule introductory meetings, discovery calls, or follow-up conversations for IBEX leadership or sales team members.
- Accurately document calls, emails, prospect details, follow-up tasks, and outcomes in the CRM or designated lead-tracking system.
- Prepare concise call notes, lead summaries, account briefs, and follow-up drafts for review by the supervisor or sales lead.
- Learn and communicate, at an introductory level, IBEX's services and differentiators, including IT consulting, professional services, training and certification programs, Nectar IQ, AI/data analytics, cybersecurity, ITIL, and supplier intelligence initiatives.
- Participate in weekly coaching, call reviews, role-play exercises, sales skill development, and performance check-ins.
- Assist with sales enablement projects such as outreach templates, prospecting lists, campaign tracking, meeting preparation, and market research summaries.
- Maintain professionalism, confidentiality, data security, and ethical business practices in all internal and external interactions.
Requirements
What you’ll need- High school diploma or equivalent required.
- Current college enrollment, recent graduation, military service, workforce development participation, business ownership, customer service, or early-career professional experience may be considered.
- Interest in business development, lead generation, technology sales, SaaS, consulting, training, government contracting, or professional services.
- Strong verbal and written communication skills with the ability to interact professionally by phone, email, video, and in person.
- Comfortable speaking with new people, asking questions, receiving feedback, and practicing outreach techniques.
- Highly coachable, curious, resilient, and willing to develop sales and business acumen through structured mentorship.
- Strong attention to detail and willingness to accurately document activities, notes, follow-ups, and outcomes in company systems.
- Ability to manage time, meet deadlines, and follow instructions in a remote-first, camera-on professional environment.
- Demonstrated reliability, ethical judgment, and commitment to confidentiality.
- Strong proficiency or ability to quickly learn Microsoft Office, SharePoint, online software applications, CRM/lead-tracking tools, and virtual meeting platforms.
- Must have current U.S. work authorization.
- Alignment with IBEX Core Values and commitment to maintaining confidentiality.
Benefits
Comp & perks- Health insurance
- Professional development opportunities