
Senior Manager – Infrastructure, Tech & Ops
Iberdrola
full-time
Posted on:
Location Type: Office
Location: Orange • Connecticut • Massachusetts • United States
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Salary
💰 $148,160 - $193,600 per year
Job Level
About the role
- Leads all the technical aspects related the following areas within IT: datacenter network, enterprise corporate connectivity, cloud network technologies, wireless LAN infrastructure, DNS, SDN, and SD-WAN technologies.
- Following AVANGRID Standards, defines technological direction of the team.
- Point of escalation for technical items.
- Delivers excellent levels operational stability and reliability to the enterprise network infrastructure.
- Defines operational programs and identify opportunities for improving operational efficiency and reliability as demanded by AVANGRID Corporate applications.
- Defines and executes programs and projects to ensure network infrastructure is correctly life cycled (hardware and software), patched, and maintained.
- Defines and executes road map for future growth based on company needs, company strategy, considering technological evolution and continuous transformation.
- Provides leadership and oversight on all technical aspects of the area, including technical engineering, operational readiness, early adopter and pilot programs, technology transition and transformation; technology adoption; service delivery and service support.
- Defines Obsolescence guidelines & standards, including obsolescence process and exception procedures.
- Manages risk acceptance register/tracker and monitors obsolescence risk mitigation.
- Leads Cloud computing initiatives in AVANGRID. Defines company strategy.
- Provides technical and economical assessment about the best approach to deploy cloud network services.
- Manages a technically strong team, including task prioritization, performance monitoring, task assignment, task status reporting, project work, resources capabilities.
- Retains and develops staff skills through mentoring and guided training.
- Supervises and evaluates technical security capabilities for all technical components managed by the Network engineering team. Security from the design. Champions best practices in a high-volume, dynamic environment.
- Ensures the enterprise has the capability to support new technology and maintain high levels of service.
- Creates a sustainable IT environment to facilitate growth while maintaining required regulatory compliance and end user requirements.
Requirements
- Bachelor's Degree in Computer Science/Security systems or a related field and a minimum of 10 years of relevant experience.
- An equivalent combination of education and experience may be considered.
- Relevant experience includes IT or Technology on any capability.
- Minimum of two years as a Technology Manager, including managerial experience in strategic project execution, strategic planning, risk management, and change management while engaging and influencing various stakeholders at all levels across the company.
- Demonstrated history managing engineering teams covering some of the following technologies: routing, switching, enterprise wireless, telecommunications, VoIP, SIP, enterprise Cisco voice infrastructure, etc.
- Strong history of managing complex efforts with demanding customers.
- Proven experience providing executive reporting level.
- Proven experience in strategic project execution, strategic planning, risk management, and change management while engaging and influencing various stakeholders at all levels across the company.
- Ability to organize, prioritize, and coordinate multiple work activities and meet target deadline.
- Ability to communicate with and influence technical and non-technical customers, colleagues, and vendors.
- Ability to share knowledge and mentor and manage less experienced team members.
- Strong commitment to personnel safety and IT security.
- Travel within the US and to Europe may be required, as needed.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cloud network technologiesSDNSD-WANroutingswitchingenterprise wirelesstelecommunicationsVoIPSIPCisco voice infrastructure
Soft Skills
leadershipmentoringtask prioritizationperformance monitoringcommunicationinfluencing stakeholdersorganizational skillschange managementrisk managementoperational efficiency
Certifications
Bachelor's Degree in Computer ScienceBachelor's Degree in Security systems