Major Case Director – Property Claims

IAT Insurance Group

Major Case Director managing complex commercial and homeowners’ property claims for IAT, a private U.S. property and casualty insurer.

Posted 8/15/2026full-timeRaleigh • Florida, North Carolina, Texas • 🇺🇸 United StatesLead💰 $92,800 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in handling complex exposure claims, including commercial and homeowners' property claims, with a strong focus on litigation strategies and negotiation. Proficient in coverage analysis and maintaining necessary adjuster licenses while providing technical training and development.

Highest-signal resume keywords

Claims Handling ExperienceLitigation Strategy DevelopmentNegotiation SkillsXactimate EstimatingCoverage Analysis

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims HandlingCoverage AnalysisLitigated File ManagementLoss Reserve SettingData AnalysisEstimating SkillsSettlement NegotiationSubrogation IdentificationTechnical TrainingFile Disposition Strategies

Soft Skills

JudgmentDecision-MakingStakeholder CommunicationInterpersonal SkillsProblem-Solving

Tools & Technologies

XactimateCotality

Certifications & Qualifications

CPCUAdjuster Licenses

Industry Keywords

Insurance IndustryCommercial Property ClaimsHomeowners' Property ClaimsLarge Loss ClaimsClaim Guidelines

About the role

Key responsibilities & impact

Handle highly complex exposure claims under Claim Guidelines
Direct and manage independent investigators, appraisers, and experts
Select, direct, and manage defense counsel, including approval of budgets
Develop litigation and file disposition strategies
Attend mediations, settlement conferences, and trials as needed
Report to reinsurers according to reporting guidelines
Assist senior claim specialists with claim issue analysis
Verify and analyze coverage applicable to reported losses
Establish 24-hour contact and maintain appropriate stakeholder contact throughout the claim
Investigate claims through information gathering, interviews, statements, website research, and review of reports and bills
Identify and address subrogation, contribution, and SIU opportunities
Set accurate and timely loss and expense reserves
Evaluate, negotiate, and authorize settlements within designated authority
Negotiate directly with claimants and claimant attorneys
Draft correspondence, including coverage letters
Maintain resident and nonresident adjuster licenses as required
Provide ongoing technical training and development for the discipline
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree with a minimum of 12 years of claims handling experience in the insurance industry, or high school diploma and 16 years of relevant experience
Extensive experience handling commercial and homeowners’ property claims
At least 5 years of large loss property claims experience involving exposures of $250,000 or more
Advanced technical knowledge, including estimating skills using Xactimate and Cotality
Excellent coverage analysis skills and experience drafting coverage position correspondence
Experience handling litigated files and directing defense counsel
Excellent negotiation skills
Ability to travel 50%
Licensure as required by respective state(s)
Ability to analyze data, use sound judgment, draw conclusions, and make supported decisions
Authorized to work in the United States without requiring visa sponsorship now or in the future
CPCU and other insurance-related studies preferred

Benefits

Comp & perks

26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
7% 401(k) Company Match and additional Profit Sharing
Hybrid work environment
Numerous training and development opportunities to assist you in furthering your career
Healthcare and Wellness Programs
Opportunity to earn performance-based bonuses
College Loan Assistance Support Plan
Educational Assistance Program
Mentorship Program
Dress for Your Day Policy