Underwriting Support Associate, Account Manager

IAT Insurance Group

Underwriting Support Associate Account Manager providing overall day-to-day customer service to underwriters at IAT Insurance Group. Responsible for account service-related documents, maintaining relationships, and ensuring compliance.

Posted 5/15/2026full-timeAlpharetta • Arizona • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Enters schedules into proprietary rating systems.
Establishes and maintains good working relationships with underwriters and agents.
Prepares account service-related documents such as proposals and other client communications and correspondence.
Assists in renewal process, reviewing for accuracy and making requested renewal changes.
Documents new business declines and non-renewals.
Summarizes loss runs.
Reviews all company correspondence to ensure applicability to client needs.
Answers and processes internal information requests.
Reviews Policies, Endorsements, and Reporters for accuracy and compliance.
Follows up with agencies on policy subjectivities and other missing Underwriting information.
Ensures all required documentation and communication is sorted and filed for ease of access.
Retrieves loss cost reports and other various property rating reports as needed for Underwriter.
Performs other duties as assigned.

Requirements

What you’ll need

High School graduate or equivalent (Associates degree is preferred).
Equivalent is defined as having 2 years of relevant insurance experience
Knowledge of basic mathematics and problem-solving techniques
Mastery level PC and keyboarding skills
Effective written and verbal communication skills used for interaction with all levels of associates and/or external sources in a variety of settings.
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams, etc.).
Must be detail and action oriented.
Ability to work in fast-paced and deadline-driven production environment.
Ability to organize, set and maintain priorities.
Ability to adapt to change.
Must be authorized to work in the United States and must not require, now or in the future, VISA sponsorship for employment purposes.

Benefits

Comp & perks

26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
7% 401(k) Company Match and additional Profit Sharing
Hybrid work environment
Numerous training and development opportunities to assist you in furthering your career
Healthcare and Wellness Programs
Opportunity to earn performance-based bonuses
College Loan Assistance Support Plan
Educational Assistance Program
Mentorship Program
Dress for Your Day Policy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

basic mathematicsproblem-solving techniquesdocument preparationpolicy reviewloss run summarizationunderwriting documentationrenewal process assistancedata entry

Soft Skills

effective communicationdetail-orientedaction-orientedorganizational skillsability to adapt to changeability to prioritizeinterpersonal skills

Certifications

High School diplomaAssociates degree (preferred)