Equipment, Suppliers & Resources Manager

IAG Cargo

Managing suppliers and operational resources to enhance efficiency at IAG Cargo's Madrid Hub. Leading continuous process improvement and ensuring compliance with Spanish regulations.

Posted 5/23/2026full-timeMadrid • 🇪🇸 SpainMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Leverage operational performance metrics and insights to frame, prioritize and drive Madrid hub efficiency initiatives.
Lead the continuous improvement of operational processes to increase productivity, simplifying workflows, eliminating bottlenecks and improving service resilience.
Act as a key operational partner to the Head of the Madrid Hub, providing insights and recommendations to support performance, efficiency and decision-making.
Lead business cases and presentations decks to support the Head of MAD hub with IACG director’s board.
Propose and implement process improvements in the Madrid Cargo Hub Operation.
Manage a portfolio of suppliers which performs part of the Madrid Cargo Hub Operation (including MASA trucks, South ramp, equipment maintenance, etc).
Maintain close day-to-day control of supplier performance against agreed SLAs, KPIs and service levels, ensuring operational continuity, safety and quality.
Work closely with Procurement in the renewal, negotiation and performance management of supplier contracts providing operational input and accountability.
Own the optimisation of staff rostering and operational resource deployment, ensuring alignment with operational demand, productivity targets, training requirements and compliance.
Handle equipment fleet management of the Madrid Hub cargo operation (dollies, forklifts, etc, including purchase, maintenance, stock and utilization levels).

Requirements

What you’ll need

At least 5 years of experience in managing suppliers, supply chain processes or operations, warehouse or similar.
Project management could be an option.
Experience in the cargo airline industry desirable.
Able to develop relationships across different teams, as well as work individually.
Able to communicate effectively with stakeholders across the IAG group, both orally and in writing in Spanish and English.
Self-motivated, takes ownership and responsibility for making things happen.
Able to proactively and constructively challenge at all levels.
Ability to analyse and present findings concisely with insightful commentary, delivering complex messages and analysis in a simple & clear format.
Proficient user of MS Office, with advanced Excel skills.
Very organised.
Quick learner.

Benefits

Comp & perks

A hybrid environment with 3 days a week in the office and two from home.
Flexible Public Holidays: Enjoy the flexibility to swap statutory public holidays for days off that suit your schedule better, ensuring you have time to relax when it’s most convenient for you (individuals not on shift)
Professional Development: We provide access to LinkedIn Learning and Rosetta Stone Language courses, empowering you to expand your skills and knowledge at your own pace.
Co-Paid Life Insurance: Secure your peace of mind with our life insurance policy.
Pension Contributions: Plan for your future with the Loreto Pension Mutual Fund.
Annual Leave Entitlement: you will be entitled to 26 days of holiday each year.
Other benefits: Work up to 20 days a year from almost anywhere, staff travel perks.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operational performance metricscontinuous improvementprocess improvementssupplier performance managementstaff rosteringoperational resource deploymentequipment fleet managementnegotiationproject managementsupply chain processes

Soft Skills

relationship developmenteffective communicationself-motivatedownership and responsibilityproactive challengeanalytical skillspresentation skillsorganizational skillsquick learner