Journey Analyst – Student
iA Financial Group (Industrial Alliance)
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • Canada
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Salary
💰 CA$23 - CA$28 per hour
Job Level
About the role
- Support Journey Owners in defining, documenting, and optimizing end‑to‑end journeys
- Contribute to journey optimization initiatives, including experience redesign and journey orchestration
- Support the documentation of business cases, metrics, benefits tracking, and adoption rates to help prioritize features
- Collaborate with key stakeholders to complete required artifacts and support agile delivery and execution
- Actively participate in team activities and contribute to a collaborative, agile work environment
Requirements
- Strong analytical and data processing skills
- Ability to collaborate effectively with multiple stakeholders
- Demonstrates curiosity, autonomy, rigor, and strong synthesis capabilities
- Coordination skills and attention to detail
- Currently pursuing a degree in computer science, administration, or another relevant field at an equivalent level
- Comfortable manipulating large data sets, proficient with numbers, and skilled in Excel
- Interest in the financial services industry (considered an asset)
Benefits
- Flexible group insurance
- Competitive pension plan
- Stock purchase plan
- Vacation and wellness/personal development days
- Telemedicine
- Employee and family assistance program
- Ergonomic furniture program
- Performance bonus
- Discounts on iA products
- Much more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data processingjourney optimizationexperience redesignjourney orchestrationmetrics trackingadoption rates analysisagile deliveryExceldata manipulation
Soft Skills
analytical skillscollaborationcuriosityautonomyrigorsynthesis capabilitiescoordination skillsattention to detail