Operations Intern

i4ce-connect

Operations Intern supporting remote US tax & accounting software startup to maintain backend processes and customer records. Ideal entry-level role for students and graduates in Latin America.

Posted 7/9/2026internshipRemote • 🇩🇴 Dominican RepublicEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and multitasking abilities while maintaining high accuracy in data management and communication. Proficient in utilizing productivity tools to enhance collaboration and streamline workflows.

Highest-signal resume keywords

Organizational SkillsMultitaskingData ManagementWritten CommunicationProblem-Solving Mindset

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryError AuditingDocument ManagementWorkflow ImprovementData Verification

Soft Skills

Attention to DetailProactive MindsetReliability

Tools & Technologies

NotionGoogle DriveAirtableSlackCRM Platforms

Industry Keywords

Customer Data ManagementCross-Functional CollaborationOperational TasksTechnical Issue Resolution

About the role

Key responsibilities & impact

Maintain accurate and up-to-date customer data across all systems by entering information, auditing for errors, and correcting inconsistencies.
Organize and manage documents, files, and internal knowledge bases so that cross-functional teams can easily access information.
Handle day-to-day operational tasks such as updating records, tracking open items, and monitoring deadlines to ensure timely completion.
Gather, review, and verify key data points while proactively spotting and fixing errors.
Identify opportunities to improve recurring tasks and workflows; suggest simpler, more efficient ways of working and support the implementation of new processes.
Work closely with customer support, product, and delivery teams to share information, align on updates, and ensure smooth coordination.
Collaborate with engineering teams to track, prioritize, and resolve escalated technical issues, ensuring updates are communicated clearly to stakeholders.

Requirements

What you’ll need

No prior experience is required! This is an entry-level internship open to current students and fresh graduates.
Strong organizational and multitasking skills - you can manage multiple data streams without letting details slip.
Familiarity with productivity and collaboration tools like Notion, Google Drive, Airtable, Slack, and/or CRM platforms.
Excellent written and verbal English communication skills.
High level of accuracy, reliability, and pride in delivering clean, consistent work.
You have a proactive, problem-solving mindset and a willingness to take ownership of repetitive yet business-critical tasks.

Benefits

Comp & perks

Competitive Compensation: A competitive stipend/salary benchmarked to local remote standards and participation in the company's stock option scheme.
Flexible Leave: Generous paid time off policy, including dedicated monthly health/period leave for female employees.
Remote Work Flexibility: Work from the comfort of your home.
Tech Setup: Provision of hardware (such as a MacBook and external monitor) or a dedicated tech stipend to ensure a comfortable home office setup.