i3 Verticals

Implementation Engineer

i3 Verticals

full-time

Posted on:

Location Type: Remote

Location: Remote • Tennessee • 🇺🇸 United States

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Job Level

JuniorMid-Level

Tech Stack

GroovyJavaSQL

About the role

  • Reviews contracts for understanding and adherence to the scope of work
  • Consults with and partners with internal and external stakeholders to understand client’s business processes
  • Report project/workstream statuses/risks to Project Managers
  • Sets up and conducts product overview and solution demonstrations
  • Analyzes current state and future state to ensure features and functionality meets scoped requirements, including compliance requirements
  • Installs databases and software and configures the solution to meet the client’s needs
  • Creates test cases and runs tests to find and correct errors, and validate the implementation meets specifications
  • Trains and/or assists with client/end-user training
  • Provides client support during testing, go live and post go live
  • Triage, debugs and resolves defects
  • Migrates solution to production and performs post-production review
  • Reviews client requests for enhancements and engages with the needed departments for scoping and contracting
  • Works with Support to transition client solutions to the maintenance phase
  • Adheres to communication standards to ensure clients are informed of status, progress, and risks/issues
  • Facilitates internal and external meetings
  • Maintains positive relationships with both internal and external partners
  • Creates system or implementation process documentation for internal and external stakeholders
  • Provides technical guidance and knowledge transfer to technical client and project team members
  • Develops and improves project and internal documentation and processes

Requirements

  • Associate degree in accounting related field or 2+ years of software/IT client service experience
  • Knowledgeable in MS Excel, SQL, XML, scripting languages, and/or Java
  • Excellent communication skills with ability to build collaborative relationships
  • Ability to work independently and as part of a team
  • Strong analytical and problem-solving skills
  • Self-starter
  • Detail-oriented
  • Ability to prioritize work and meet deadlines
  • 2+ years’ experience in a software training and implementation environment (preferred)
  • 2+ years' experience with financials/accounting (preferred)
  • Hands on experience developing in SQL, XML, scripting languages, Java and/or Groovy (preferred)
Benefits
  • Health insurance
  • Retirement plans
  • Flexible work arrangements
  • Paid time off
  • Professional development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SQLXMLJavascripting languagesdatabase installationsoftware configurationtest case creationdefect resolutionsolution migrationproject documentation
Soft skills
communication skillscollaborative relationshipsanalytical skillsproblem-solving skillsself-starterdetail-orientedprioritizationindependent workteamworkclient support