Branch Manager

I-STATE TRUCK CENTER

Branch Manager leading operations at I-State Truck Center's full-service Watertown dealership. Responsible for P&L, customer experience, and employee engagement across departments.

Posted 7/21/2026full-timeWatertown • South Dakota • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive leadership in managing full P&L responsibilities, driving revenue growth, and enhancing profitability within the heavy-duty truck dealership sector. Proven ability to develop high-performing teams and maintain compliance with industry regulations while fostering strong customer relationships.

Highest-signal resume keywords

Full P&L ManagementLeadership Experience in Truck DealershipFinancial AcumenCustomer Relationship ManagementDealership Management Systems Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

P&L ManagementFinancial Statement AnalysisParts & Service AbsorptionWarranty AdministrationMarket Share GrowthProfitability ImprovementCapital Expenditure PlanningF&I Penetration MaximizationTeam DevelopmentTurnover Reduction

Soft Skills

LeadershipCoachingTeam-BuildingCommunicationCustomer-Facing Skills

Tools & Technologies

CDKPfizer/ProcedeKarmakDealership Management Systems

Certifications & Qualifications

Valid Driver's LicenseClass B CDL (or Willingness to Obtain)

Industry Keywords

Heavy-Duty Truck DealershipMedium-Duty Truck DealershipOEM ComplianceDOT RegulationsOSHA RegulationsEPA RegulationsFleet CustomersFreightlinerPeterbiltKenworth

Tech Stack

Tools & technologies

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About the role

Key responsibilities & impact

Full P&L ownership achieve or exceed annual revenue, gross profit, and net operating income targets.
Lead all departments (Parts, Service, and Administration).
Develop and execute annual business plans, forecasts, and capital expenditure requests.
Recruit, develop, and retain a high-performing leadership team (Service Manager, Parts Manager, etc.).
Oversee facility maintenance, appearance, and compliance with OEM image standards and all federal/state regulations (DOT, OSHA, EPA, etc.).
Build and maintain strong relationships with key fleet customers, OEM representatives (Freightliner/Western Star/Daimler Truck North America), and vendor partners.
Champion a safe, ethical, and inclusive workplace culture aligned with company values.
Actively participate in 20-Group and OEM council meetings and implement best practices across the dealership.

Requirements

What you’ll need

Minimum 5-10 years of progressive leadership experience in a heavy- or medium-duty truck dealership (Freightliner, Peterbilt, Kenworth, International, etc.).
Proven full P&L management experience with annual revenues exceeding multiple millions.
Demonstrated success growing market share and improving profitability in a competitive commercial truck market.
Strong financial acumen ability to read and react to financial statements, absorb fixed operations, and maximize F&I penetration.
Deep knowledge of parts & service absorption, warranty administration, and extended warranty programs.
Exceptional leadership, coaching, and team-building skills with a track record of developing talent and reducing turnover.
Excellent communication and customer-facing skills; comfortable presenting to large fleet customers and OEM executives.
Proficiency with CDK, Pfizer/Procede, Karmak, or similar dealership management systems.
Valid drivers license and ability to maintain a Class B CDL (or willingness to obtain).

Benefits

Comp & perks

Highly competitive base salary + performance-based bonus program (uncapped).
Full benefits package including health, dental, vision, 401(k) with match, paid time off, and OEM training.
Company vehicle will be provided.
Relocation assistance available for the right candidate.