Hyundai Motor America

Quality Assurance Operation Specialist – Campaign

Hyundai Motor America

full-time

Posted on:

Location Type: Office

Location: Ellabell • United States

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About the role

  • Review and analyze warranty, IQS, and other customer feedback to determine priorities for improvement.
  • Update customer feedback database with improvement activities and status.
  • Communicate with cross-functional departments to ensure understanding of customer issues & improvements.
  • Visit suppliers and/or dealers, when required, to investigate and determine countermeasure effectiveness.
  • Coordinate and conduct internal campaign for quality flow-outs to customers and issue report.
  • Investigate and inform responsible departments of external quality concerns.
  • Work with departments to identify root cause, implement containment and develop countermeasures in a timely manner.
  • Checks the field’s TSB and creates its own TSB once the field campaign is determined.
  • Issue reports and presentations regularly to inform customers on progress and results.
  • Support and coordinate plant-wide and department-wide quality planning, conferences, and events for external customers.
  • Administer, coordinate, and comply with all Business Management System (BMS), Environmental Management System (EMS), and Safety Management System (SMS) requirements.
  • Meet all other requirements as assigned.

Requirements

  • Bachelor’s degree in Engineering or related field.
  • Minimum of 2 years of experience in quality assurance within the automotive industry.
  • Strong analytical skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Knowledge of automotive industry quality standards and regulations.
  • Proficient in MS office and other relevant software.
  • Domestic / International travel may be required.
  • 1 – 5 years job related experience preferred.
Benefits
  • HMGMA offers opportunities for growth, work flexibility, competitive pay, and benefits.
  • HMGMA benefits include competitive Medical / Vision / Dental insurance, paid holidays, paid time off, and competitive 401k plan.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
quality assuranceanalytical skillsattention to detailroot cause analysiscountermeasures developmentreport writingpresentation skills
Soft Skills
communication skillsinterpersonal skillsteamworkorganizational skills