Manager, Engineering Technical Support

Hyster-Yale Materials Handling

Manager of Engineering Technical Support overseeing product structure management and engineering change processes. Leading cross-functional teams and maintaining product data for industrial lift trucks at Hyster-Yale.

Posted 4/22/2026full-timeGreenville • North Carolina, Oregon • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Oversee global product structure management by defining, assigning, and maintaining truck configuration attributes, and coordinating the release of product structures for multiple platforms and model years.
Lead the release and maintenance of product codes, unit codes, distribution records, and master lists for both internal and external manufacturing partners, ensuring timely launches aligned with production schedules.
Coordinate and manage global engineering change processes, including ECN batch releases and VASP technician workloads, to support technical publications and aftermarket operations.
Provide global support for resolving product structure and system issues, manage engineering libraries and sales/product information databases, and ensure accurate maintenance of truck, battery, and component data.

Requirements

What you’ll need

Education: Bachelors of Science degree
Experience: 7+ years in a Product Development environment
Strong problem-solving and conceptual thinking abilities; additional training in methods such as Lean and Six Sigma is a plus
Extensive understanding of industrial lift truck products, including knowledge of models developed at multiple locations and manufacturing plants
Proficiency with databases and business software, including document management systems and workflow tools
Experienced in using graphic design and engineering software such as Adobe Illustrator and 3D CAD programs (e.g., Siemens NX or similar)
Advanced user of Microsoft Office Suite and collaborative platforms
Strong business operations skills, including verbal and written communication, time management, project leadership, and people management; additional training in project management and leadership is desirable.

Benefits

Comp & perks

Competitive pay
Tuition reimbursement
Supportive work environment
Hybrid work option
Opportunities for growth and development
Full benefits package: paid time off; medical, dental, vision, and life insurance; employer-sponsored profit sharing and 401(k)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product structure managementtruck configuration attributesengineering change processesECN batch releasesLeanSix Sigmadatabase managementgraphic design software3D CAD programsMicrosoft Office Suite

Soft Skills

problem-solvingconceptual thinkingverbal communicationwritten communicationtime managementproject leadershippeople management