Hyster-Yale Materials Handling

Commercial Aftersales Manager

Hyster-Yale Materials Handling

full-time

Posted on:

Location Type: Remote

Location: Remote • Minnesota, Washington • 🇺🇸 United States

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Job Level

SeniorLead

About the role

  • Engage extensively with our Dealer network through frequent travel (approximately 75%)
  • Collaborate closely with Dealer and Dealer based customers, delivering exceptional service and tailored solutions
  • Develop and execute regional sales strategies for all parts segments, aligning with national objectives
  • Work closely with dealers to expand their service business, generate new parts consumption opportunities
  • Partner with aftersales marketing to advance eCommerce initiatives and identify opportunities to reach new customer segments
  • Provide dealers with essential sales tools, training, and feedback, promote adoption of key sales campaigns
  • Track, analyze, and report sales data and market insights using CRM and BI tools

Requirements

  • Bachelor’s degree or 5-7+ equivalent experience
  • 7+ years in industrial product sales, preferably with manufacturer or dealer networks
  • Microsoft Office experience is a must
  • Salesforce experience and proficiency
  • Automotive and/or Lift truck Dealer experience in Operations is a plus
  • Knowledge of wholesale and retail parts/service operations and lift truck markets
  • Ability to develop and implement marketing plans targeting dealer leadership
  • Familiarity with CRM systems and BI tools for performance tracking
  • Strong sales and marketing expertise with proven ability to coach and lead
  • Excellent time management and territory planning skills
  • Ability to communicate complex technical concepts in a clear, actionable way
Benefits
  • Competitive pay
  • Tuition reimbursement
  • Supportive work environment
  • Hybrid work option
  • Opportunities for growth and development
  • Paid time off
  • Medical, dental, vision, and life insurance
  • Employer-sponsored profit sharing
  • 401(k)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales strategiesmarket analysiseCommerce initiativesmarketing plansperformance tracking
Soft skills
communicationtime managementterritory planningcoachingleadership
Certifications
Bachelor’s degree