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Academy Operations, Working Student – German Speaker
hyriseWorking student supporting Academy Operations at Hyrise to enhance tech sales training experiences. Serving as a point of contact for trainers and learners while maintaining quality control.
About the role
Key responsibilities & impact- Trainer relationships: act as the first point of contact for trainers, answer questions, and resolve issues.
- Learner experience: manage learner inquiries, track progress, and flag any issues that require attention.
- Quality control: review setcards, kickoff decks, and management sync reports before they are distributed.
- New trainer onboarding: support the onboarding process for incoming trainers.
- Co-delivery: assist in delivering selected trainings after completing your ramp-up period.
Requirements
What you’ll need- Currently enrolled as a student. Degrees in Business, International Relations, Occupational Therapy, or Education are natural fits, but we welcome applicants from any field who are eager to learn.
- Eager to learn and curious to grow — we value attitude.
- Passionate about people and committed to making a positive impact on learners' lives.
- Strong sense of ownership: ready to own your mission while receiving guidance and support.
- Comfortable building your own systems, figuring things out independently, and bringing forward questions that drive progress.
- Excellent communication skills in both English and German, with the ability to communicate clearly and professionally.
- Highly organized with strong attention to detail — organisational accuracy is essential for the Learner Success team.
- Available for a minimum of 12 months, preferably longer.
- Proficient with AI tools (e.g., Claude, ChatGPT) and able to use them regularly to create effective workflows.
- Comfortable working with tools such as Notion, Airtable, and Slack, and curious about how AI is reshaping operations.
- Maintain a calm, constructive tone in challenging situations.
- View operations as a craft to be developed, not a temporary stopgap role.
Benefits
Comp & perks- Free access to our course: you'll have access to all course material to learn the art of tech sales.
- Remote work: our company is fully remote and you can work from any location.
- Results-focused: we care about objectives and outcomes rather than hours worked. Performance will be evaluated based on agreed objectives.
- Mentorship and development: we place strong emphasis on team member development — including interns and working students. Expect mentorship and support for your personal growth.
ATS Keywords
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Soft Skills
Eager To LearnPassionate About PeopleAttention To DetailCalm Under Pressure