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Academy Operations, Working Student – German Speaker
hyriseWorking student supporting Academy Operations at Hyrise to enhance tech sales training experiences. Serving as a point of contact for trainers and learners while maintaining quality control.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills in English and German, with a focus on learner experience and quality control. Capable of managing trainer relationships and onboarding processes while utilizing AI tools and organizational systems effectively.
Highest-signal resume keywords
Excellent Communication SkillsProficient With AI ToolsHighly OrganizedStrong Sense Of OwnershipCurious To Learn
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Eager To LearnPassionate About PeopleAttention To DetailCalm Under Pressure
Tools & Technologies
NotionAirtableSlack
Industry Keywords
Trainer RelationshipsLearner ExperienceQuality ControlNew Trainer OnboardingCo-Delivery
About the role
Key responsibilities & impact- Trainer relationships: act as the first point of contact for trainers, answer questions, and resolve issues.
- Learner experience: manage learner inquiries, track progress, and flag any issues that require attention.
- Quality control: review setcards, kickoff decks, and management sync reports before they are distributed.
- New trainer onboarding: support the onboarding process for incoming trainers.
- Co-delivery: assist in delivering selected trainings after completing your ramp-up period.
Requirements
What you’ll need- Currently enrolled as a student. Degrees in Business, International Relations, Occupational Therapy, or Education are natural fits, but we welcome applicants from any field who are eager to learn.
- Eager to learn and curious to grow — we value attitude.
- Passionate about people and committed to making a positive impact on learners' lives.
- Strong sense of ownership: ready to own your mission while receiving guidance and support.
- Comfortable building your own systems, figuring things out independently, and bringing forward questions that drive progress.
- Excellent communication skills in both English and German, with the ability to communicate clearly and professionally.
- Highly organized with strong attention to detail — organisational accuracy is essential for the Learner Success team.
- Available for a minimum of 12 months, preferably longer.
- Proficient with AI tools (e.g., Claude, ChatGPT) and able to use them regularly to create effective workflows.
- Comfortable working with tools such as Notion, Airtable, and Slack, and curious about how AI is reshaping operations.
- Maintain a calm, constructive tone in challenging situations.
- View operations as a craft to be developed, not a temporary stopgap role.
Benefits
Comp & perks- Free access to our course: you'll have access to all course material to learn the art of tech sales.
- Remote work: our company is fully remote and you can work from any location.
- Results-focused: we care about objectives and outcomes rather than hours worked. Performance will be evaluated based on agreed objectives.
- Mentorship and development: we place strong emphasis on team member development — including interns and working students. Expect mentorship and support for your personal growth.