Carrier Operations Coordinator
HYRE HARPER Co.
contract
Posted on:
Location Type: Remote
Location: United States
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About the role
- Secure trucks for available loads using DAT, Truckstop, internal carrier networks, and relationship-based outreach
- Build and maintain a network of trusted, reliable carriers and drivers
- Match freight requirements with appropriate equipment types (dry van, reefer, flatbed, hotshot, etc.)
- Verify carrier credentials, safety ratings, insurance, and FMCSA compliance
- Negotiate competitive rates with carriers while protecting margin and service quality
- Communicate load details clearly and professionally to dispatchers and drivers
- Confirm appointments, transit expectations, and any special requirements
- Track shipments from pickup to delivery and provide timely updates to the brokerage team
- Maintain accurate load, carrier, and communication data within TMS and CRM systems
- Assist with check calls, POD collection, and issue resolution
- Support brokers in managing overflow freight and high-volume periods
- Strengthen carrier relationships to ensure consistent, repeat capacity
Requirements
- Experience in carrier sales, dispatching, or freight brokerage operations
- Strong negotiation, communication, and relationship-building skills
- Familiarity with DAT, Truckstop, or similar load boards
- Ability to multitask, prioritize, and operate independently in a remote environment
- Understanding of FMCSA compliance and carrier vetting processes
- Must provide and maintain your own business phone line (mobile or VoIP) for shipper and carrier communications
- Reliable high-speed internet connection required
- Personal computer or laptop required
- Dedicated home office or professional workspace required suitable for confidential customer and carrier communications
- Proficiency with Microsoft Outlook, Planner, SharePoint, and OneNote
- Comfortable working with Microsoft Copilot and AI-assisted workflows
- Working experience using or willingness to actively use: ChatGPT Claude AI
- Familiarity with Apollo and/or Clay for prospecting and data enrichment preferred
- Willingness to adopt AI-driven processes for sales, operations, and communication
Benefits
- 1099 Independent Contractor Commission-based compensation tied to loads booked and supported
- Scalable earnings based on performance and volume
- Paid Weekly
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
carrier salesdispatchingfreight brokerage operationsFMCSA compliancenegotiationrelationship-buildingmultitaskingprioritizationdata enrichmentAI-assisted workflows
Soft Skills
communicationindependenceorganization