Community Coordinator – GameDev

HYPERHUG

Community Coordinator managing player engagement and quality assurance for HyperHug's multiplayer survival shooter games. Act as a bridge between players and the development team.

Posted 5/21/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

Rust

About the role

Key responsibilities & impact

Run our open beta program: set weekly focus tests, communicate priorities in Discord, and keep momentum in the community.
Validate community bug reports, reproduce reported issues, and write clear, minimal repro steps for engineering.
File and maintain Jira tickets with proper priority, labels, and de-duplication.
Design and run reward system (for bugs): evaluate reports for quality and first-to-report status, maintain the Reward Ledger, and coordinate in-game reward delivery.
Write a weekly digest for the development team: top issues, trends, regression candidates.
Run and grow our community: moderate platforms, set the tone, and organize events, contests, polls, and AMAs with the development team.
Track player sentiment across Discord and other public channels, facilitate all the discussions.
Be the visible voice of HyperHug for players: clear, friendly, on-brand communication.
Handle incoming player tickets in SDK during downtime from bug-hunt and community work, escalate technical issues to the development team via established processes.
Assist in preparing new game versions by validating player-reported issues, surfacing recurring problems, and identifying incidents early.

Requirements

What you’ll need

2 - 4 years in community management, QA, or coordination gaming or mobile preferred.
Experience moderating or growing a player community.
Hands-on experience with issue trackers (Jira or similar).
Ability to write clear, reproducible bug reports in English and Russian.
Background in multiplayer survival games (Rust, Last Day on Earth, Frostborn, DayZ, ARK or similar).
Familiarity with SDK-style support tools and willingness to learn automation workflows.
Attention to detail; comfortable working with structured data in Google Sheets.
Organized, self-directed, quick learner, able to work independently with a high volume of inbound activity.
Russian - C1+, English - B2+ level.

Benefits

Comp & perks

Competitive salary
Remote work format
A passionate and supportive team that values creativity and ownership.
Opportunities for professional growth.
A culture built on initiative, transparency, and collaboration.

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Hard Skills & Tools

bug reportingissue trackingcommunity managementdata validationautomation workflowsstructured data managementmultiplayer game knowledgereproducible bug reportsplayer sentiment trackingreward system design

Soft Skills

communicationorganizationattention to detailself-directedquick learnermoderationcommunity engagementevent organizationproblem-solvingindependence