About the role
- Act as main point of contact for designated customers and liaise with internal departments to ensure smooth operations
- Cover all necessary actions and measures to guarantee the best relations and performance of our customers
- Continuous sales performance monitoring and optimization based on volume, revenues and contract values
- Constant communication with accounts to optimize connection and identify sales opportunities
- Bring contracts between travel partners and hotels
- Resolution of escalated customer service requests
Requirements
- 2+ years experience, preferably in the travel or travel-tech industry, hotel online distribution or revenue management.
- 2+ years experience within hotel online distribution or revenue management.
- Experience with sales support and marketing concepts
- Highly proactive, creative and analytical orientation.
- High organizational skills
- Strong willingness to deliver and exceed on targets
- Knowledge and experience with the use of Google Suite (Gmail, Google Drive, Google Docs,Slides and Hangout)
- knowledge of MS Excel and other office applications
- Excellent English language skills, other major languages will be an advantage
- Analytical thinking
- Excellent communication skills
- Strong team worker
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales supportmarketing conceptshotel online distributionrevenue managementanalytical thinkingMS ExcelGoogle SuiteGmailGoogle DriveGoogle Docs
Soft skills
proactivecreativeanalytical orientationorganizational skillswillingness to delivercommunication skillsteamwork