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Systems Associate – Graduate/Entry-level
hyperexponentialSystems Associate handling SYSSEC operations at hx, supporting AI tools and internal systems. Engaging in infrastructure contributions and operational improvements.
About the role
Key responsibilities & impact- Own the front door. Triage, prioritise, route, and keep stakeholders informed on everything coming into SYSSEC.
- Improve the service, continuously. Look for recurring patterns, find root causes, and change the conditions that created them.
- Build things that reduce the work. Scripts, automations, integrations, paved-road workflows.
- Be a partner to the business. Help colleagues get more out of their devices, applications, and AI tools.
- Contribute to strategic delivery. Around 20% of the role is higher-leverage work: contributing to platform design, supporting infrastructure decisions.
Requirements
What you’ll need- This is an Associate/IC1 role, suited to a talented graduate or someone with a year or two behind them.
- Comfortable writing scripts and configuring automations.
- Already AI-native, not AI-curious.
- Given a problem, researches it, tests it, forms a view, and comes back with a recommendation rather than a question.
Benefits
Comp & perks- £5,000 training and conference budget for individual and group development.
- 25 days of holiday plus 8 bank holidays (33 days total).
- Company pension scheme via Penfold.
- Mental health support and therapy via __Spectrum.life__.
- Individual well-being allowance via **__Juno__**.
- Private healthcare insurance through AXA.
- Income protection and Life Insurance.
- Cycle to Work Scheme
- Top-spec equipment (laptop, screens, adjustable desks, etc.).
- Regular hackathons, lunch & learns, and socials, both remote and in-person, to foster collaboration and creativity.
- Team breakfasts and lunches, fully stocked snacks and drinks, and a fun, creative office at __The Ministry__.
- Access to cutting-edge AI tools and experimentation budget, giving you the freedom to test, learn, and innovate ahead of the market.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ScriptingAutomationIntegrationsWorkflow DevelopmentRoot Cause Analysis
Soft Skills
Stakeholder CommunicationCollaborationResearch Skills