Senior Manager, Solutions – Field Engineering

hyperexponential

Senior Manager, Solutions leading Field Engineering at hx, driving technical wins in a hybrid environment. Collaborating with sales, product, and customer success to shape innovative pricing and underwriting solutions.

Posted 5/5/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $164,000 - $227,000 per yearWebsite

About the role

Key responsibilities & impact

Drive optimal win rates across qualified opportunities by coaching Solutions Team (Solutions Engineers and Architects) through discovery, demos, architectural workshops, and proof-of-value engagements with clear, technically and commercially aligned execution
Drive optimal Technical Win conversion from proof-of-value to closed deals by analysing outcomes, capturing learnings, and refining how the team builds customer confidence
Reduce sales cycle length and improve forecast accuracy by identifying technical risks early and partnering with Sales to proactively unblock deals
Build and develop a high-performing, engaged team through clear standards, structured feedback, and defined career progression pathways
Establish consistent execution frameworks across discovery, solution design, and POV delivery, using metrics and AI-enabled workflows to scale quality
Partner cross-functionally with Sales, Product, and Customer Success to align technical execution with revenue goals and influence product direction

Requirements

What you’ll need

Led or significantly contributed to Solutions Engineering or Solutions Architecture teams in a B2B SaaS or similarly complex environment
Demonstrated measurable impact on presales metrics such as win rates, POV conversion, sales cycle length, or forecast accuracy
Built or improved presales processes (discovery frameworks, demo structures, POV execution) that brought consistency and quality to how technical teams engage with customers.
Coached and developed individual contributors, improving technical storytelling, solution design, and stakeholder management, alongside experience (or clear readiness) in hiring, onboarding, and managing performance. Used data and metrics to drive team performance and accountability.
Partnered effectively with Sales, Product, and Customer Success to align technical strategy with commercial outcomes
Maintained technical credibility with customers, senior stakeholders and internal teams by staying current with product capabilities, guiding solution design, and supporting the team through complex technical conversations.

Benefits

Comp & perks

$6,000 training and conference budget for individual and group development.
Full medical, dental, and vision package to fit your needs.
Mental health support via Spring Health and Rula.
Access to One Medical.
Flexible vacation policy - take time when you need it.
Pet discount plans, retirement plan (401K), and discount programs available to employees..

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Solutions EngineeringSolutions ArchitectureB2B SaaSpresales metricsdiscovery frameworksdemo structuresPOV executiontechnical storytellingsolution designstakeholder management

Soft Skills

coachingteam developmentperformance managementcross-functional collaborationcommunicationanalytical thinkingproblem-solvingleadershipfeedback deliverycareer progression guidance