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Hypatos

Customer Success Manager – Enterprise AI Automation, German Speaking

Hypatos

Customer Success Manager managing enterprise customer relationships at Hypatos focusing on AI and automation strategies. Leading initiatives for operational outcomes and strategic business discussions in German and English.

Posted 7/28/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing strategic enterprise customer relationships and translating customer objectives into measurable outcomes. Proficient in fostering collaboration across business, IT, and finance operations to drive customer success and retention.

Highest-signal resume keywords
Customer Success ManagementStrategic Account ManagementEnterprise Software KnowledgeProfessional Fluency in German and EnglishAI and Automation Solutions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Customer Relationship ManagementValue ConsultingEnterprise ConsultingAccounts Payable KnowledgeProcure-to-Pay Processes
Soft Skills
Stakeholder EngagementStrategic Relationship BuildingRisk IdentificationCommunication Skills
Industry Keywords
Enterprise CustomersFinance OperationsOperational OutcomesGovernance MeetingsBusiness Reviews

About the role

Key responsibilities & impact
  • Own and grow strategic enterprise customer relationships
  • Help organizations turn AI initiatives into measurable operational outcomes
  • Work with stakeholders across business, IT, Finance Operations and transformation teams
  • Build and develop trusted, strategic relationships with a portfolio of enterprise customers
  • Translate customer objectives into clear success plans and measurable outcomes
  • Own customer health, retention and expansion by identifying risks early
  • Lead business reviews, governance meetings and strategic workshops

Requirements

What you’ll need
  • At least 3 years in Customer Success, Strategic Account Management, Value Consulting, Enterprise Consulting or a comparable customer-facing role
  • Professional fluency in both German and English
  • A strong track record of working with enterprise customers
  • A background in enterprise software, AI, automation or other complex technology solutions
  • Knowledge of Accounts Payable, Procure -to-Pay, Finance Operations or similar enterprise processes (helpful, but not essential)

Benefits

Comp & perks
  • Flexible working
  • Strong ownership
  • Personal development budget