Hyland

Director, Product Management, Cloud – Technical

Hyland

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Tech Stack

About the role

  • Establish the vision and strategy for cloud products and drive requirements across product teams to ensure operational readiness
  • Oversee cloud platform infrastructure including CI/CD pipelines, developer portals, performance monitoring, and cost management tools
  • Define and evolve the platform strategy that enables efficient product development, deployment, and operations
  • Drive developer productivity and efficiency through modern tooling, automation, and platform capabilities
  • Bridge product development teams and cloud operations to ensure unified execution on cloud customer priorities
  • Translate cloud operations requirements and customer pain points into product features that product teams deliver
  • Lead development of self-service admin tools, dashboards, and monitoring capabilities that reduce support dependencies
  • Oversee technical roadmap planning including competitive analysis, architectural assessments, and operational impact evaluation
  • Monitor and report on platform performance, developer productivity metrics, and operational efficiency
  • Evangelize a product management culture that considers operational impact and customer self-sufficiency
  • Build and mentor a high-performing product management team focused on cloud solutions

Requirements

  • Prior experience as an Engineering leader required - this is a deeply technical role requiring credibility to work head-to-head with Cloud Engineering leaders, architects, and developers
  • Bachelor's Degree in Computer Science, Engineering, or technical field, or equivalent work experience
  • 10+ years of demonstrated exceptional performance in product management with 5+ years in senior or director-level roles
  • 8+ years of experience with cloud platforms and platform infrastructure
  • Proven experience leading cloud platform products, developer tooling, or internal platform initiatives that produced quantifiable improvements in developer productivity, platform reliability, and operational efficiency
  • Deep understanding of cloud architecture, DevOps practices, and platform engineering
  • Experience with CI/CD pipelines, developer portals, infrastructure as code, and internal developer tooling
  • Demonstrated ability to influence without authority across engineering, architecture, and cloud operations leadership
  • Strong technical acumen and ability to engage in architectural discussions with engineering teams
  • Experience with self-service platform design, monitoring tools, and operational efficiency automation
  • Prior experience with Managed Service Providers is highly desirable
  • Excellent written and oral communication skills with ability to translate technical requirements into business value.
  • Ability to travel up to 40%.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
cloud platformscloud architectureDevOps practicesCI/CD pipelinesinfrastructure as codedeveloper toolingself-service platform designmonitoring toolsoperational efficiency automationproduct management
Soft skills
leadershipinfluence without authoritycommunication skillsmentoringstrategic visioncollaborationproblem-solvingcustomer focusanalytical thinkingteam building