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Hyatt

Director of Event Planning

Hyatt

Director of Event Planning at Alila Ventana Big Sur, managing bespoke luxury events and optimizing revenue. Requires strong client relationships and attention to detail in a dynamic environment.

Posted 6/4/2026full-timeBig Sur • California • 🇺🇸 United StatesLead💰 $80,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact
  • Serve as the primary point of contact for all contracted groups and events, managing the full lifecycle from turnover to execution and reconciliation.
  • Curate tailored event experiences that align with Ventana’s luxury positioning, including programming, flow, and guest touchpoints.
  • Build strong, trust-based relationships with clients, ensuring a seamless and highly personalized planning process.
  • Lead on-property execution for all events, ensuring flawless delivery across all departments and maintaining a visible presence with clients.
  • Partner closely with Operations, Culinary, and Revenue teams to align on event strategy, logistics, and service delivery.
  • Identify opportunities to enhance the guest experience while driving incremental revenue through thoughtful upselling.
  • Maintain accurate and comprehensive event documentation including event orders, timelines, and internal communications.
  • Oversee billing accuracy, client feedback, and relationship continuity to support repeat business.

Requirements

What you’ll need
  • 3 years of event planning experience within luxury hospitality or a high-touch service environment
  • Proven ability to independently manage events end-to-end with minimal oversight
  • Strong interpersonal and communication skills with the ability to manage high-expectation clients
  • Experience driving incremental revenue through upselling and total event value optimization
  • Highly organized with the ability to manage multiple events simultaneously without compromising quality
  • Self-directed, proactive, and comfortable operating in a fast-paced, evolving environment
  • Proficiency in event planning and hotel systems; Hyatt experience preferred

Benefits

Comp & perks
  • Eligible for Hyatt’s Event Planning Incentive Plan with quarterly earning potential
  • Hybrid work structure with business-driven flexibility
  • Gas and cellphone allowance provided
  • Meals provided while on property
  • Full Hyatt benefits including medical, dental, vision, 401K, and global hotel stay discounts

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
event planningevent managementupsellingevent documentationbilling accuracy
Soft Skills
interpersonal skillscommunication skillsorganizational skillsself-directedproactive