Regional Director, Business Development – National Sales

Hyatt

Regional Director leading business development to create demand and revenue for Hyatt's hotels. Partnering with teams to build a high-performing business development function across the Americas.

Posted 5/22/2026full-timeRemote • Illinois • 🇺🇸 United StatesLead💰 $185,000 - $225,000 per yearWebsite

About the role

Key responsibilities & impact

Lead a team of Business Development Managers responsible for creating new demand, winning share, building qualified pipeline, and converting high-potential opportunities into revenue for Hyatt branded hotels.
Partner closely with hotel and regional leadership, analytics, and National Sales colleagues to position Hyatt to win more consistently against our competitors.
Set clear expectations, drive accountability against key performance indicators, and partner closely with hotel, regional, and analytics leaders to identify growth opportunities and deliver top-line results.
Provide day-to-day leadership to assigned Business Development Managers, creating clarity around priorities, performance expectations, and revenue-producing activities.
Coach the team on prospecting, lead qualification, account research, pipeline creation, stakeholder engagement, negotiation, conversion strategy, and CRM discipline.
Own team performance against revenue targets, pipeline generation goals, qualified lead and opportunity volume, account activation, new business production, conversion metrics, CRM activity, and productivity standards.
Recruit, interview, hire, and onboard new Business Development Managers as the team continues to scale.
Mentor the team on efficient use of key industry tools, including Agency 360+, Knowland Group, LinkedIn Sales Navigator, and other platforms used to identify and capture revenue opportunities.

Requirements

What you’ll need

Significant business development, sales, or commercial leadership experience with demonstrated success acquiring new business and converting qualified pipeline into revenue.
Business development leadership experience, including leading, coaching, and developing high-performing sales or business development teams.
Experience leading remote or distributed teams with clear expectations, consistent performance management, and strong associate engagement.
Demonstrated ability to own and deliver against revenue targets, pipeline generation goals, qualified opportunity volume, account activation, new business production, conversion metrics, CRM activity, and team productivity standards.
Ability to partner effectively with hotel leadership, regional leadership, analytics, and cross-functional stakeholders to drive aligned business outcomes.
Hospitality industry experience; hotel experience is beneficial but not required.
Bachelor’s Degree preferred, preferably in Business, Hospitality, Hotel Management, or a related field.
Previous Strategic Account Management experience.
Multiple hotel, brand, or market experience.

Benefits

Comp & perks

Annual allotment of free hotel stays at Hyatt hotels globally
Flexible work schedule
Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Paid Time Off, Medical, Dental, Vision, 401K with company match

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business developmentsales leadershippipeline generationrevenue targetsaccount activationnegotiationlead qualificationstakeholder engagementCRM disciplineconversion strategy

Soft Skills

team leadershipcoachingperformance managementclear communicationaccountabilitymentoringcollaborationengagementprioritizationstrategic thinking

Certifications

Bachelor’s DegreeHospitality ManagementBusiness ManagementStrategic Account Management