Manager, Learning & Capability Building – Leader Learning & Core Capabilities

Hyatt

Manager of Learning & Capability Building responsible for executing enterprise learning programs at Hyatt. Leading effective learning solutions and driving continuous improvement through data and feedback.

Posted 5/5/2026full-timeChicago • Illinois • 🇺🇸 United StatesSenior💰 $90,000 - $115,000 per yearWebsite

About the role

Key responsibilities & impact

Lead end-to-end execution of enterprise learning programs focused on Leader Learning and Core Management Capabilities, ensuring alignment to timelines, quality, and outcomes
Own day-to-day program operations, delivery cadence, and risk mitigation
Design and oversee blended, user-centered learning experiences that drive real-world application
Translate business needs into learning strategies, program plans, and actionable roadmaps
Drive stakeholder alignment and prioritization across cross-functional partners as the primary point of contact
Oversee content strategy; Create or curate content, ensuring clarity, relevance, and scalability of complex topics
Continuously evaluate and improve programs using learner feedback and data
Establish governance and ensure alignment with enterprise standards and Hyatt brand expectations
Define success metrics, analyze performance, and communicate actionable insights
Leverage AI tools to improve speed, quality, and iteration across program design and execution

Requirements

What you’ll need

6+ years of experience in Learning & Development, Talent Development, Program Management, Sales Enablement, or Consulting environment with a strong focus on learning, capability building, or change, or comparable experience
Experience designing and delivering blended learning solutions
Demonstrated experience owning complex programs end to end, with accountability for outcomes—not just design or facilitation
Strong program and project management skills
Experience working with learning technologies and external vendors
Demonstrated ability to influence stakeholders and drive alignment
Proven ability to operate independently in a fast-paced, matrixed organization

Benefits

Comp & perks

Annual allotment of free hotel stays at Hyatt hotels globally
Flexible work schedule
Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription
Paid Time Off, Medical, Dental, Vision, 401K with company match

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementlearning designblended learning solutionsstakeholder alignmentcontent strategydata analysissuccess metricsrisk mitigationlearner feedback evaluationAI tools

Soft Skills

influencecommunicationindependenceorganizational skillsleadershipcollaborationadaptabilityproblem-solvingprioritizationcreativity