Vice President of Field Operations – Luxury

Hyatt

Vice President of Field Operations driving operational excellence across Hyatt's luxury hotels. Leading teams to deliver unforgettable guest experiences and strengthen brand partnerships.

Posted 5/1/2026full-timeRemote • Illinois • 🇺🇸 United StatesLead💰 $208,500 - $278,000 per yearWebsite

About the role

Key responsibilities & impact

Set ambitious financial, operational, and guest experience targets through the Annual Business Plan process and provide strategic guidance to ensure sustained excellence.
Ensure each property authentically represents the vision, values, and standards of Hyatt’s luxury brands.
Serve as the primary liaison between hotel leadership and ownership groups, fostering strong relationships and building alignment on business strategies, capital planning, and long-term growth priorities.
Oversee the successful opening, rebranding, or transition of hotels to maintain seamless brand representation and operational excellence.
Mentor and coach General Managers, providing clear performance feedback, career development planning, and succession readiness for future leaders at Hyatt.
Lead oversight of the 10-year capital planning process to ensure investments support both performance outcomes and brand differentiation.

Requirements

What you’ll need

15+ years of operations leadership across hotels and/or resorts
Multi-unit/regional level leadership experience
Luxury resort/hotel or retail experience
5+ years as a General Manager with a proven track record of success
Demonstrated expertise in building and sustaining strong owner relationships.
Bachelor’s degree in hospitality, business or a related field

Benefits

Comp & perks

Annual allotment of free hotel stays at Hyatt hotels globally
Flexible work schedule
Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Paid Time Off, Medical, Dental, Vision, 401K with company match

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operations leadershipcapital planningbusiness strategyperformance feedbackcareer development planningsuccession planning

Soft Skills

relationship buildingmentoringcoachingstrategic guidancealignment