Hyatt

Portfolio Health Gamification, User Experience Intern

Hyatt

internship

Posted on:

Location Type: Remote

Location: Illinois • United States

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Salary

💰 $22 - $24 per hour

Job Level

Entry Level

About the role

  • Support the technical development and configuration of gamified engagement materials (e.g., scoring logic, progression rules, badge structures, interactive dashboards, or digital learning components) in collaboration with learning and technology partners.
  • Apply human-centered design methods to understand user needs, behaviors, and friction points across functions.
  • Synthesize qualitative and quantitative insights into clear problem statements and opportunity areas.
  • Co-design gamification concepts and engagement experiments that drive measurable behavior change and portfolio performance outcomes.
  • Develop and iterate low-fidelity prototypes (wireframes, journey maps, interactive flows) to test and refine user experience improvements.
  • Contribute to agile sprint cycles by defining hypotheses, success metrics, and feedback loops for gamified engagement initiatives.
  • Facilitate or support user interviews, usability tests, and feedback sessions to validate design assumptions.
  • Analyze engagement analytics and behavioral data to inform iterative design decisions.
  • Conduct competitive cross-industry benchmarking on behavioral design, gamification mechanics, and digital engagement strategies.
  • Develop visual storytelling artifacts (experience maps, insight summaries, sprint recaps) to communicate findings to stakeholders.
  • Support backlog documentation, experiment tracking, and retrospective insights within agile workflows.

Requirements

  • Currently pursuing a degree in Game Design, UX/UI Design, Human Computer Interaction, Computer Science, Behavioral Science, Learning Experience Design, or related field.
  • Experience designing interactive learning experiences, gamified products, or digital engagement tools through academic internships, or personal products.
  • Demonstrated the ability to translate user insights or behavioral goals into tangible deliverables (e.g., prototypes, interactive modules, game mechanics, dashboards, or digital features).
  • Experience in applying human-centered design methods such as user research, journey mapping, rapid prototyping, and usability testing.
  • Familiarity with designing or configuring game mechanics (e.g., points, progression systems, feedback loops, rewards, challenges).
  • Exposure to digital development or configuration with interactive platforms (e.g., LMS tools, prototyping software, dashboard tools, low-code environments, or basic front-end logic).
  • Experience using data or feedback to iterate and improve digital products.
  • Portfolio or work samples demonstrating interactive, gamified, or learning-focused design work
Benefits
  • Annual allotment of free hotel stays at Hyatt hotels globally
  • Flexible work schedule
  • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
  • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
  • Paid Time Off, Medical, Dental, Vision, 401K with company match
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
gamificationuser researchjourney mappingrapid prototypingusability testinginteractive designbehavioral designdata analysiswireframingdigital learning components
Soft Skills
collaborationsynthesis of insightsproblem-solvingcommunicationfacilitationiterative designuser-centered designcritical thinkingcreativitystakeholder engagement