Hyatt

Senior Manager, Growth & Owner Communications

Hyatt

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • United States

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Salary

💰 $108,800 - $145,000 per year

Job Level

Senior

About the role

  • Collaborating closely with the broader Growth, Owner Relations and Brand Portfolio teams
  • Articulating Hyatt’s evolving growth strategy
  • Demonstrating the value Hyatt delivers to current and prospective hotel owners
  • Translating Hyatt’s sharpened focus on organic growth into clear, compelling narratives and communications
  • Partnering closely with Growth and Development, Operations, Franchise & Owner Relations, B2B Marketing, and Commercial Services
  • Delivering innovative and differentiated communications and go-to market materials
  • Crafting timely, relevant messaging that reflects Hyatt’s purpose of care and long-term organic growth priorities

Requirements

  • 8-10 years of progressive corporate communications experience; B2B stakeholder focus required (e.g., owners, developers, investors, franchisees).
  • Data-driven storyteller who can translate complex strategies and performance into clear, compelling owner value propositions.
  • Advanced writing and editing skills with proven ability to produce a wide range of materials and content (executive remarks, memos, newsletters, scripts).
  • High degree of personal and professional savvy to inspire confidence among audiences at all levels of the organization.
  • Proven ability to lead cross-functional projects with detailed timelines and multiple stakeholders.
  • Travel/tourism/hospitality experience a strong plus.
  • BA or BS in Journalism, Communications, Business, or Marketing preferred.
Benefits
  • Annual allotment of free hotel stays at Hyatt hotels globally
  • Flexible work schedule
  • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
  • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
  • Paid Time Off, Medical, Dental, Vision, 401K with company match
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
corporate communicationsB2B marketingwritingeditingdata-driven storytellingcontent productionproject managementnarrative developmentgo-to market strategy
Soft Skills
collaborationcommunicationleadershipinspirationsavvytimelinessrelevance
Certifications
BA in JournalismBA in CommunicationsBA in BusinessBA in MarketingBS in JournalismBS in CommunicationsBS in BusinessBS in Marketing